Client Success Manager
Current• Own the strategic management and convey the success of assigned accounts according to defined goals and KPIs, from planning to tactical implementation, reporting, and presentation.• Build content and marketing plans that include digital, print, and other tactics such as nurture streams, SEO/SEM, social media, site development and online events.• Ensure profitability of assigned accounts and manage clients’ budgets including cost analysis, media planning and buying and hiring of freelance authors for specialist subject matter.• Operate within client marketing platforms including Hubspot, Sharpspring and Marketo• Develop, monitor, and manage project schedules for production• Monitor clients’ marketing automation, CRM, and website analytics and conduct quarterly review meetings