Hr Operations Manager
Annapolis, Maryland, Us
Led and coached HR team supporting over 550 employees in 25+ states. Ensured skills were matrixed and there was cross functionality. Managed a team of four including an HR Generalist, two Human Resource Specialists, and a Customer Service Associate. Ensured proper compliance documentation & practiced significant due diligence with compliance (including federal regulations, state and local laws - ADEA, ADA, EEO, FLSA, FMLA, ACA, etc.) and understanding new legislation. Onboarded and provided benefits to 1200+ individuals a year & made policy recommendations. Managed company’s Foreign Nationals Employment VISA Sponsorship program staying aware of immigration employment laws. Managed and resolved compliance and employee relation issues & conducted exit interviews. Used data to mitigate risk and improve outcomes. Managed relationships with vendors to evaluate, clarify & resolve benefit plan specifics. Provided benefits administration including medical, dental, vision, 401K - Retirement, Life Insurance, Short Term Disability (STD), Long Term Disability (LTD) and Flexible Spending Accounts (FSA). Oversaw ACA compliance, benefits enrollments, terminations, Cobra, address changes, policy questions, filing claims, and billing reconciliations. Dealt with disciplinary actions to include Performance Improvement Plans (PIP), adverse actions, grievances and terminations & provided counsel regarding employee background checks to ensure compliance with laws, minimize negligent hiring and avoid discrimination. Oversaw charitable giving campaign, employee events (Sales Meeting, Holiday Events, Charity, Happy Hours, Orientations, Birthdays, etc.) and wellness campaigns. Assisted and coached managers regarding employment law. Recruited qualified candidates. Reduced unemployment taxes by several thousand dollars annually.