Mónica Chávez Email & Phone Number

San Salvador, El Salvador

San Salvador, El Salvador

• Team Leader in the APAC region.• Responsible of all the cash collection and properly allocation for the settlement customer group (core business). • Identify, analyze and resolve any billing discrepancy that arises together with the Account Managers, clients and other teams.• Support the cash flow management for the region with an accurate AR forecast and process. • Look for improvements in the AR operational processes.• Leader for AR projects and help during UAT and implementation phases.• Train the new team members. • Reconcile the main customers' accounts.• Prepare and post different journal entries, ensuring that affected accounts are correctly used.• Present AR reports, status and main issues being escalated. • Make proposal for the Bad Debt Reserve for Settlement Group.• Support monthly and quarterly internal and external audits with all the requested documentation.

San Salvador, El Salvador

• Print and send monthly statements and collect the accurate amounts from the customers by providing the necessary support throughout the process.• Allocate payments to customers’ accounts and invoices. Verify and record transactions and resolve account discrepancies.• Prepare and monitor the weekly forecast of revenue for Australia (Non-Settlement), New Zealand, Indonesia & Singapore.• Correctly bill customers for goods and services. • Presentation of weekly and monthly AR agings and results. • Solve different payment and billing issues with the Account Managers and customers. • Make proposal for the Bad Debt Reserve (Non-Settlement Group). • Support monthly and quarterly internal and external audits.• Achievement: Key figure in the implementation of a new automated billing platform.Tools: Microsoft Dynamics 365, Bank of America CashPro to view and download bank statements, HighRadius integrated receivables for cash application, TRACS and HawkEye to download invoices and recon files, different customer’s platforms such as SAP Ariba, Coupa Supplier Portal, Amazon Payee Central, MSInvoice, Sierra Gateway.

• Issue invoices with a high degree of accuracy and send invoices to the customers.• Raise invoices in the customer’s portal. • Keep updated the Marketing Tracker with all the invoicing information.• Monitor the payments with the Accounts Receivable team and Accounts Payable.• Collaborate with other departments to ensure billing accuracy and solve problems. • Prepare period end results and forecast for the next period.

El Salvador

• Treasurer and administrative duties. • Purchase supplies, manage the preparation of new orders, coordinate the delivery of products to customers.• Find new suppliers and contact them. • Manage social networks and email, as well as ensure participation in different events and markets (such as “El Mercadito”).

El Salvador

• Analyze the billing received from other airlines, ensuring accuracy and optimizing the company's income.• Identify errors on the outward billing and make the corresponding adjustments. • Generate reports based on system data to identify the main billing and billed airlines.• Achievements: Identification of system failures due to expired agreements. I also received the adaptability recognition from my teammates.

El Salvador

• Prepare quotes, invoices and certificates requested by clients.• Organize the international shipping of documents through DHL.• Create and keep updated the companies’ files and assist customers with any other inquiry.

El Salvador

• Coordinate with corporate clients the disassembly of disused equipment. • Organize the weekly schedule and assign routes to technicians. • Manage the entry of the removed devices to the warehouses, and update the inventory system.• Support the project of updating the database regarding the company's expenses.

El Salvador

• Market research the acceptance of the Agromovil platform.• Provide information to interested people and subscribe new users.• Prepare reports on the final results.• Give support on events and workshops.

Master In Logistics And International Trade

Diploma In Project Management

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Graduated with honors (SUMMA CUM LAUDE).

High School Diploma