Monica Chee Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Toronto, Ontario, Canada

San Francisco Bay Area

San Francisco Bay Area

- Analyze doctors’ objectives and recommended the best solutions for clients’ needs in order to provide quality service.- Provide prompt and exceptional sales and after-sales service; take orders and deliver the goods, inventory control, return & exchange, offer advices on treatment planning as needed, assist implant surgery for each dental office- Research continuously all dental implant products and take continuing education classes in order to answer doctors’ questions adequately and informatively as well as to assist implant surgeries in a professional manner- Participate in different dental shows; California Dental Association in San Francisco in 2008 and 2009, Internationale Dental-Schau in Cologne, Germany in 2009

Greater Los Angeles Area

- Recruiting, hiring and training for bakery with an annual gross sales of 1.5 million- Created seasonal promotions and events to increase brand awareness- Managing profitability and sales performance of the store to maximize saleso Exceeded planned store net income ($6,751) by more than 50% ($11,632) in September 2007- Responsible for finding vendors, purchasing, and inventory control to minimize the raw material cost- Focused greatly on customer satisfaction by targeting their wants and needso Decreased customer complaints maintaining a reputable operation (check count number has increased)- Managed employee satisfaction of 20 part times employeeso Created different incentive programs for employees to reduce turn over rate