Senior Investigator
Current- Reviewed and analyzed enhanced investigation accounts for viable asset information using credit bureau reports, web search engines, and social media profiles.
- Verified asset information by utilizing effective verbal and written communication skills and coordinating with asset Payroll and/or Human Resources via phone, e-mail, or fax.
- Maintained a blended 30%+ average success rate in producing investigation leads and verifiable asset information.
- Completed special projects assigned by manager: contributed to implementation of efficiency improvements on internal operating system for streamlined investigation process and developed contact database for all.
- Conducted all onsite interviews for potential investigator candidates and provided training for all new hires.
- Ensured investigation team was certified & compliant with all proper security policies in accordance with state and federal guidelines.