Monica Poole Email & Phone Number

Focus on developing and maintaining relationships with our best clients and managing cases on a limited basis.

Senior Manager of Expert Witness Services - Round Table Group • Provide top service to attorneys seeking expert witnesses and manage relationships to create a fully self-generating book of business.• Negotiate contracts between experts and attorneys for successful retentions.

Washington D.C. Metro Area

Note: In early 2019, Thomson Reuters divested their expert witness services to Round Table Group. I continued with Round Table Group as a Case Manager in the same capacity. I kept all my contacts with existing attorneys, experts and research resources, however, due to Round Table Group's focus on expert witness services, I was able to customize my approach and provide even better service to attorneys seeking experts.

Southeast

• Oversaw the full lifecycle of the expert search process• Collaborated closely with expert witness candidates and attorneys throughout the expert search process• Developed an in-depth understanding of clients' expert needs• Conducted expert witness searches• Recruited expert witness candidates• Consistently delivered qualified expert referrals to clients• Successfully managed client relationships to maximize retention • Drafted, negotiated and executed client… Show more • Oversaw the full lifecycle of the expert search process• Collaborated closely with expert witness candidates and attorneys throughout the expert search process• Developed an in-depth understanding of clients' expert needs• Conducted expert witness searches• Recruited expert witness candidates• Consistently delivered qualified expert referrals to clients• Successfully managed client relationships to maximize retention • Drafted, negotiated and executed client retention agreements• Increased organic growth by generating new expert search requests and referrals from existing clients Show less

National

• Conducted extensive research across an exhaustive list of resources, to find and recruit experts for upcoming cases

• Introduced legal information solutions to medium and large law firms in Florida and Georgia• Consistently exceeded annual multimillion-dollar sales quotas• National Top seller of WestlawNext• Consistently ranked in the top 25% of Sales Executives - Nationally• Sales Executive of the Month - January 2008, October 2008, March 2010• Extraordinary Future Manager, Class of 2010• SAM Excellence Award, Q3, 2007• Century Club Member 2001-2002, 2004-2006

• Managed existing Westlaw subscriber accounts and relationships • Provided guidance to a variety of accounts including law firms of all sizes, state and federal government, corporations, and law schools• Successfully negotiated multimillion-dollar contracts as well as state master contracts• Maintained one of the highest customer renewal and retention rates in the country: 95%• Trained legal professionals in Westlaw best practices• Created customized training programs on… Show more • Managed existing Westlaw subscriber accounts and relationships • Provided guidance to a variety of accounts including law firms of all sizes, state and federal government, corporations, and law schools• Successfully negotiated multimillion-dollar contracts as well as state master contracts• Maintained one of the highest customer renewal and retention rates in the country: 95%• Trained legal professionals in Westlaw best practices• Created customized training programs on Westlaw skills for summer and fall associates, law students, judges, partners and librarians• Taught Westlaw skills classes at the Information Center in Tampa, FL• Educated students as a faculty member of the Florida Judicial College Show less

Bachelor Of Science (B.S.), Marketing

Jd

Activities and Societies: Transnational Law Journal