Enthusiastic and effective customer and delivery focussed IT professional with over 15 years experience as a delivery manager, product manager, project manager, business analyst, and domain architect. Commercial experience of delivering digital transformation through complex, global, business critical, and enterprise wide solutions with a solid understanding of underpinning operational services.Hands-on experience of integrated on premise and Cloud implementations including AWS services, Data Insights solutions, CRM, CMS, and email marketing solutions with associated bespoke development and configuration in the government, airline, B2B events, and environmental health sectors.Delivering high quality documentation and communications using formal methods to support understanding, agreement, and buy in across teams. Adapting management and analysis approaches to drive delivery forward across the full product/project lifecycle, drawing on experience of agile and waterfall methods.Proven leadership and relationship management skills in managing, streamlining and motivating multi-disciplinary internal, client and 3rd party supplier teams across multiple geographical locations.
Listed skills include Business Analysis, Crm, Requirements Analysis, Project Management, and 27 others.