E-Solutions is a certified MWBE company headquartered in San Jose, CA other offices in NY, TX, MI and FL having a decade of experience in providing Contingent staffing, Permanent Staffing and SOW based engagements.E-Solutions has delivered engineering and technology solutions and recruitment and staffing services to Fortune 1000 clients with operations throughout the world. Some of the growing industries they serve include: Oil, Gas & Chemicals, Infrastructure and Defense, Aerospace & Industrial Equipment, Automotive and Hi-Tech. Seasoned Client Service Manager (New Business Development / Account Management) professional with experience in staffing, talent acquisition, human resource industry for full-time, contract temporary and permanent positions in International markets (North America, UK & growth markets). Performed analysis to identify business requirements, priorities and recommendations.  Conducting competitive marketing research and customer need analysis to identify new business opportunities and expansions. Meeting/connecting to new customers, and making presentations to explain Organization capabilities and get new business opportunities. Acting as a liaison between management team and customers for systematic and procedural fulfilment of client requirements and providing them staffing solutions, so that the organization can become a Strategic Partner. Developing a cost model to determine business risks and forecasts.  Developing a business model to monitor and report competitive business initiatives and activities to the management on regular basis.

SDG Corporation is a US-based global software solutions company, pioneer in providing professional services and delivering business solutions. With an impressive track record of providing value-added services to customers, it has been a vendor of choice for Fortune 1000 companies like NBC Universal, ADT/Tyco, British Petroleum, Motorola, IBM, The Coca Cola Company, Vignette Corporation, Wells Fargo and Sun-Micro Systems, Inc. Titled as Global Development Center for GE with the major projects of GE like GE Corporate, GE Commercial Finance, GE Consumer Finance, GE Security, GE Transportation, GE Treasury, GE India and GE Insurance. SDG, founded in 1993, with worldwide headquarters in Norwalk, Connecticut and offices in Europe, Asia and Latin America, currently has 700 plus employees' worldwide serving emerging-to-Fortune Global 100 clients in finance, banking, manufacturing, retail and moreNotable Accomplishments: Designated as AM-HR, responsible HR support for strength of over 700 employees in India and US. Responsible for complete on boarding and separation process including document verification, background checks, Drug Screening and notification to various provisioning departments. Responsible for Vendor Management: Tie-ups and coordination with verification agencies for getting Pre and Post employment verification, Training Institutes for Professional Trainings and Recruitment agencies. Coordinated Invoicing and Payment releases. Responsible for Employee Separations: Facilitated the complete transition and handover of work knowledge, roles & responsibilities, managing the knowledge repository like knowledge assets. Facilitated Full & Final settlements. Responsible for MIS: Handling various reports like Critical Headcount of the Headquarters

 Defining roles & Job Descriptions of employees in various departments to generate role clarity and increase accountability towards a given task. Maintaining, controlling and updating of the Bench (consultants who are in-between projects) so as to effectively manage resources. Managing, updating the Pipe-line (Candidates placed on company shortlist for future/potential requirements) for the skill sets that are required by the company. Getting technical evaluations done for prospective hires and approving or rejecting technical evaluations based on the feedback provided by the evaluator plus coordinating with recruiter and evaluator to make sure that the evaluation process is completed on time. Leading a team of Recruiters and monitoring the day to day recruitment.

• Effectively handled IT recruitments across USA & India and closed position with agreed turnaround time.• Worked for both Domestic and US Recruitment; using US tax terms (1099/w2 /c2c) for candidates of all Work Authorisation/Immigration Status (US Citizen, H1B, Green card).• Expertise in job posting, database access in premium jobsites using the right key words and other parameters• Classic head hunting within the corporate sector, market industry knowledge within corporate strategy and executive positions• Getting technical evaluations done for prospective hires and approving or rejecting technical evaluations based on the feedback provided by the evaluator plus coordinating with recruiter and evaluator to make sure that the evaluation process is completed on time.• Excellent customer management with quality resource delivery in line service level agreements • Preparing and updating various reports to maintain structured and detailed information.• Successful in complying with Induction and Confirmation processes.• Member of the GAT (Governance Awareness Team) imparting the ISO awareness within the organization and participated in the audits with the MR (Management Representative).• Also worked as Communication Coach and imparted training on soft skills, e-mail etiquette and tele-handling skills.

EXL is a leading provider of offshore business process outsourcing solutions to the Global 1000. EXL strives to build lasting relationships with our clients based on consistent high-quality service delivery, trust, and confidence. EXL has unparalleled experience and leadership position in the outsourcing space. It covers the entire outsourcing service spectrum representing all stages of an insurance policy and Business Solutions include back office and voice based BPO services, research & analytics, finance & accounting and collections services. It has the competency to provide high end, complex BPO services, which require in-depth industry knowledge with broad process expertise and proven experience in managing large-scale operations.Responsibilities:- Customer Service for one of the major insurance giants in United Kingdom. [NORWICH UNION INSURANCE GROUP] Was a part of Aviva Motor Claims as a ‘Case Handler’  Bay-Leader, a responsibility that entails the overall management of half the team size. Prepared MIS for team performance and leave records. Maintaining Team Performance in terms of Quality, Productivity, Customer Satisfaction, Absenteeism and Attrition. Responsible for doing Training Need Analysis & sending report to process manager. Maintained team records related to staffing, scheduling & transport. Handled escalated issues and setting process to provide FTR and achieve customer satisfaction. Recipient of numerous Rewards & Recognitions. Act as a referral point & coach for the centre for the process.