Monica Mhanda Email & Phone Number

In this role, I engage remotely with in-house experts answering High volume of calls efficiently and promptly to resolve customers’ queries and concerns, achieving maximum client satisfaction. To deliver top-notch customer service, I lead extra efforts and ensure the provision of personalized and proactive support that benefits earning repeat business. Key Achievements: ► Drove significant sales by effectively promoting a wide range of company products and services to maximise customer experience and revenue.► Reviewed and verified billing documents and addressed customer billing inquiries with accuracy and efficiency.

As a Pandora Sales Associate, I was passionate about delivering exceptional customer experiences and promoting the brand. My role involved greeting clients warmly, achieving sales targets and building brand loyalty. I maintained shopper awareness to provide a luxurious experience, provided expert advice through product knowledge training, and cultivated strong customer relationships. Additionally, I participated in visual merchandising and upheld high store standards while thriving in a fast-paced, energetic, and inclusive environment.

Business And Marketing Managment, First-Class Honours

Gcse’S