Monica Milla Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Michigan, United States

- Lead joint committee and advisory boards of internal and external stakeholders to develop and revise consensus standards according to NSF and accreditation body requirements- Edit standards for accuracy, consistency, and adherence to internal and standards accreditation agency style guidance - Facilitate and document joint committee annual meetings and task group calls- Collaborate with internal and external regulatory, lab, and industry stakeholders to ensure document and ballot accuracy, including fact checking and cross-referencing - Develop presentations for annual meetings, prospective stakeholders, and regulatory officials on the standards development process and accreditation requirements

- Managed content marketing, including brand governance, across 63 global programs that protect and improve global human health and the environment- Collaborated with marketing, QA, legal, sales, and business unit staff to create content that portrays a consistent brand, aligns with messaging and strategy, and meets accreditation and legal requirements - Created comprehensive B2B and B2C content marketing programs to support the customer journey, generate qualified leads, increase global brand awareness, and drive thought leadership- Championed corporate narrative, brand voice, and style standards and influenced buy-in from a wide variety of stakeholders for aligned implementation− Led global marketing team to rewrite 3,000 pages of web content to launch website redesign− Led cross-functional team to institute global preferred translation vendors, including conducting a survey of current and anticipated use, writing the RFP, evaluating and selecting vendors on a weighted scale, creating translation guidance, and managing the vendor relationships− Managed translation of nsf.org into Spanish, including defining scope and content, issuing an RFP and vetting responses, selecting and managing the vendor, and managing the timeline, deliverables, and budget

Ann Arbor, Michigan, United States

Ann Arbor, Michigan, United States

Create and deliver virtual and in-person coursesConsistently receive excellent evaluations citing knowledge, practical examples, and sense of humor

Created consumer content for digital and traditional media channels- Developed successful social media presence through blogging, Facebook, and Twitter with high engagement- Wrote regular columns for annarbor.com, Mlive.com, and Michigan Gardening magazine- Managed a small business including marketing, sales, customer service, and finance- Presented at international, state, and local conferences- Authored Fun with Winter Seed Sowing, a hands-on, how-to training guide

Promoted the UM Transportation Research Institute (UMTRI) through integrated internal and external B2B marketing content in digital and traditional media- Managed communications projects including developing strategy, defining milestones, setting goals, and ensuring efficient workflow- Handled media relations including liaising with the U-M News, creating press releases, fielding media inquiries, and advising staff of publicity opportunities - Developed relationships with researchers and subject matter experts in UMTRI’s seven divisions to optimize content and collaboration- Produced a monthly staff newsletter, including soliciting content, writing, editing, obtaining graphics, and creating the design and layout- Created and managed website content and an RSS feed, and served on Web Committee- Managed all phases of producing a quarterly research journal and an affiliate group’s newsletter, including researching, writing, and editing content, as well as managing the design and print processes- Led the technical report process for a $4M U.S. DOT funded contract - Edited journal articles, reports, papers, posters, and presentations for researchers- Selected and managed print, photography, and design vendors

- Managed direct mail product marketing campaigns to key target accounts- Created and enforced organization-wide communications standards and brand guidelines- Wrote web content, sales collateral, ads, newsletters, annual reports, customer success stories, presentations, invitations, white papers, trade show displays, etc.

- Researched, wrote, and edited user guides for calibration engineers, over 50% of which were published ahead of schedule - Wrote and edited website content- Won Society of Technical Communications Award of Merit for Website Design

- Managed technical and corporate communications for start-up software company- Developed relationships with editors, placed articles in trade publications, and created media kits for trade shows, events, and direct mailings- Wrote and edited end-user technical documentation, online help, and tutorials- Hired and supervised freelance writers, photographers, printers, etc.

Master Of Arts - Ma, Written Communications

Bachelor Of Arts - Ba, Public Relations

Web Technology Certificate, Internet Professional