Mónica Miró Cervero Email & Phone Number

Madrid, Es

Madrid, Community Of Madrid, Spain

■ Responsible for financial products and technological solutions for the final consumer, promoting innovation and the development of consumer products in collaboration with the European product team to suppor the sales force and the business development teams.■ Understanding of the markets, the different segments and the situation of traditional banks and fintechs to advise our clients and develop their value proposition.■ Leader in Sustainability initiatives (carbon footprint calculator, tree planting in a global level, reduction of first-use plastic in cards, etc.) and other corporate social responsibility issues such as donation platforms.

Santiago, Chile

■ Defining annual strategy and supporting the implementation■ Identifying new and competitive products for customers■ Leading negotiation with key suppliers■ Developing business: definition of new air routes, expanding tourist services and partnering with companies in the online business sector (ie. Booking, Rentalcars, Cruceros online).■ Responsible for analysing air routes with challenging requirements (ie. Low occupancy, frequency expansion).■ Sales monitoring and proposal of actions based on the established budget ■ Leading project on process automation.■ Preparing training and promotional material

Chile

Madrid Area, Spain

My main responsibilities were: ■ Leading consulting projects focusing on strategic planning and process improvement. - Assisting in the creation of the Business Consulting firm: - Developing internal methodologies in the areas of strategy and operations.■ Collaborating in the design and execution of internal processes, namely, recruiting and branding.Main projects:■ Definition and proposal of core and support processes for an oil start-up.■ Preparation and analysis of the Telecommunication Sector in Spain in order to produce Edition II of “Evolution of the Telecommunication sector in Spain”■ Re-definition of a mobile app development process for a digital company in the Middle East in order to streamline its process and increase number of users

Madrid Area, Spain

Participation in a number of strategic and operational projects lead by the Strategic and Innovation Unit of the Business Consulting Area.Main projects: ■ Definition of the strategic plan for a company in the pallet sector, including recommendations regarding the range of products, sectors and identification of end clients.■ Identification and assessment of new business opportunities related to cutting-edge technologies for a regional agency in the Spanish tourism sector.■ Market analysis of the Information and Communication Technology (ICT) industry for the public sector. Over 40 companies analysed, based on their maturity business management, in the areas of operations, finance and marketing.■ Definition of the project of two Spanish universities to obtain the qualification of “Campus of International Excellence”.■ Participation in Research and Development projects financed by the European Commission, focused on the market analysis of new technologies.

London, United Kingdom

Main responsabilities: ■ Monitoring Telemarketing y CRM: searching new contacts and identifying new customer targets. ■ Analysing market competition. ■ Supporting multi-languages marketing campaings ■ Elaborating results reporting

Madrid Area, Spain

Main tasks: ■ Analysing data and researching the market. ■ Creating and maintaining data base. ■ Organising training and conferences.

Master Of Business Administration - Mba

Máster, Consultoría Y Gestión De Empresas

Master´s degree in Business Consulting and Management at Polytechnic University of Madrid, Spain, in collaboration with the Spanish.

Bachelor Of Business Administration And Management

Education record

The last year of the degree was spent in Oulu, Finland, with an exchange programme (ERASMUS)

Marketing

Master'S Degree, Professional English, Master In Professional English (Executive Form) - Emip

Cou

Education record