Monica Phun Email & Phone Number

Chino Hills, California, United States

+ Upholds the 7 Leaves core values and helps team members share the vision+ Creates an organized environment to complete administrative tasks while still offering support to the team on a day-to-day basis+ Facilitating an environment for growth through feedback and action plans amongst team members as well as myself

Riverside, California

+ Focuses on cash management, operational flow, and product quality through one-minute management+ Team-centered environment in which delegating is key to efficiency+ Facilitating growth, not only in myself, but also among team members

Riverside, CA

Peer tutor for the UCR Academic Resource Center+ Helping students develop their ideas for a variety of papers+ Facilitating an open discussion about writing in a comfortable environment+ Understand possible difficulties students may face due to differences in background or learning and be able to adjust to best help the student succeed

Riverside, CA

+ Managing product placement and overall organization of the R’Closet operation+ Assisting students by providing insight on appropriate attire for their respective events+ Created a marketing plan to encourage awareness and engagement among students on campus

Riverside, CA

+ Welcomed visitors and answering any questions about current projects or meetings+ Helped to arrange and process documents, such as checks, tax forms, construction plans, etc.+ Worked on software (e.g. Multivista) to add notes about construction sites

Riverside, CA

+ Assisting customers with finding products they want, the proper sizes, and answering any questions they may have+ Promoted a positive customer experience through interactions in fitting room and cash point+ Kept store tidy and placed products in proper and highlighted areas to promote commerciality

Riverside, CA

- Held position during summer (July - Sept 2018), but took a hiatus due to academic schedule- Scanned and uploaded files and documents to client portals accurately- Organized and maintained cleanliness and tidiness of office space client paperwork

Alhambra, CA

- Operated cash register, securing transactions and ensuring accuracy, even under the pressure of time.- Responsible for ensuring customers leave the store feeling completely satisfied with their experience.- Greeted customers with a friendly, warm smile and answered any questions that customers had.- Trained new associates on the point of commerce system.

Alhambra, CA

- Operated cash register and the drive-thru in a timely manner while maintaining excellent customer service.- Worked efficiently with a team, especially to get through stressful situations- Kept the storefront clean to ensure the customer has a comfortable experience and a positive image of the company.- Refined customer service skills and displayed.