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Monica Chung Email & Phone Number
Lead UX and UI Designer
at
Hidden Gemz
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead UX and UI Designer
Location
Greater Seattle Area, United States
Company size
Who is Monica Chung? Overview
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Quick answer
Monica Chung is listed as Lead UX and UI Designer at Hidden Gemz, a with 6 employees, based in Greater Seattle Area, United States. AeroLeads shows a matched LinkedIn profile for Monica Chung.
Monica Chung previously worked as Sr Software Test Engineer at Tech Mahindra and Freelance Concept Artist at Freelance. Monica Chung holds Ui/Ux Design Career Track from Springboard.
Company email context
Email format at Hidden Gemz
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Hidden Gemz
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Profile bio
About Monica Chung
Hi! I'm a UI/UX designer with experience in QA testing and illustration. Every industry, no matter how different they may be, requires the same qualities in an employee - to be detail-oriented, people-focused, and (arguably) most importantly, problem-solving. In the many hats I’ve worn, I’ve found that these same skills transfer over no matter the job or industry. And I continue to apply these same values in every job that I do - as a freelance artist, a customer support representative, a QA software tester, and a UX/UI researcher and designer.Currently, I work as a QA Software tester for AT&T - testing AT&T's software, identifying defects, and writing test cases for new software versions. I also provide feedback and make suggestions for UX/UI changes for the application. I recently completed my UI/UX certification through Springboard, where I completed a variety of independent projects in which I am the sole researcher and designer - from coming up with the problem (and solution) to researching, designing, and testing prototypes.Feel free to connect and check out my portfolio!Skills: User Stories · Competitive Analysis · Usability Heuristics · Sketching · Interaction Design · Usability Testing · User Research · User Experience Design (UED) · Prototyping · Wireframing · Information Architecture · UX Research · User Interface Design · Figma (Software) · Project Management
Current workplace
Monica Chung's current company
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Hidden Gemz
8 roles
Monica Chung work experience
A career timeline built from the work history available for this profile.
Sr Software Test Engineer
CurrentReview UX/UI documents and user stories to draft detailed test cases for testing. Offer UX/UI feedback to provide user-centric recommendations. Successfully implement UX/UI changes to meet user needs.Perform testing on Android & iOS devices in lab and production settings for AT&T projects. Report defects and UX/UI changes through JIRA.
Apr 2022 - Present
Freelance Concept Artist
Current
Freelance
Nov 2019 - Present
Ux Researcher
Collaborate closely with the founding team to understand business goals and contribute to the overall project plan and deliverables. Coordinate with other UX/UI design volunteers to gather requirements and provide project guidance to new volunteers when requiredConduct secondary and primary research to understand user behaviors, preferences, and pain points. Analyze user feedback, and translate insights into actionable design improvements. Create actionable reports for the foundation team to aid product decision-making. Advocate for user-centered design principles and contribute to the overall product strategy
Sep 2023 - Dec 2023
Ux Designer
Unity
Designed community portal and AI-integrated app for endometriosis patients; defined scope with client and 3 designers. Researched and analyzed features from social media and healthcare competitors.Took leadership of user testing and communication. Analyzed test results to highlight pain points and feedback. Drove implementation of solutions and features; refined prototype to accurately emulate the actual product.
Feb 2023 - May 2023
Ux/Ui Design Student
Completed 700+ hours of hands-on course material, with 1:1 industry expert mentor oversight, and completion of in-depth portfolio projects. Mastering skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle.
Feb 2022 - May 2023
Network Tester
Collaborated with Samsung engineers to perform device field tests. Analyzed data for project leads and reported defects to R&D. Facilitated team meetings to address issues, upskill coworkers, and discuss projects.
Mar 2021 - Apr 2022
Senior Expert
Analyzed user feedback from 1:1 interactions and satisfaction surveys to identify pain points and share usability concerns to other teams. Revamped internal knowledge base website to improve customer experience and support. Resolved critical account issues to raise user conversion rates in 21 days. Provided earner and restaurant support to 500+ users and businesses.
Aug 2018 - Mar 2021
2 education records
Monica Chung education
Ui/Ux Design Career Track
Bachelor Of Fine Arts - Bfa, Animation, Illustration, Fine Arts
FAQ
Frequently asked questions about Monica Chung
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What company does Monica Chung work for?
Monica Chung works for Hidden Gemz.
What is Monica Chung's role at Hidden Gemz?
Monica Chung is listed as Lead UX and UI Designer at Hidden Gemz.
Where is Monica Chung based?
Monica Chung is based in Greater Seattle Area, United States while working with Hidden Gemz.
What companies has Monica Chung worked for?
Monica Chung has worked for Hidden Gemz, Tech Mahindra, Freelance, Tisova, and Unity.
How can I contact Monica Chung?
You can use AeroLeads to view verified contact signals for Monica Chung at Hidden Gemz, including work email, phone, and LinkedIn data when available.
What schools did Monica Chung attend?
Monica Chung holds Ui/Ux Design Career Track from Springboard.
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