Monika Mukherjee Email and Phone Number

I have 8+ years of overall IT experience and 2.6 years of Appian experience. Seeking a fulfilling position that offers growth opportunities and allows me to utilize my Appian skills and BPM experience.Experience Summary:• Completed Appian Analyst, Designer Certification with A-score of 30.• Appian skills and BPM experience.• Experience in working with SCRUM methodology.• Good understanding of RDBMS.• Capable to delve into the new leading Technologies.• Worked as a production support executive handling both functional and technical incidents on a day to day basis.• Understand the back office working on Payments, Loans and various capital market products and help users address issues related to the same.• Extensive involvement to understand user assumptions, resolving the incidents proactively and an expert in Client/ Vendor/ User interactions.• Strong Communication, Presentation and Analytical Skills. Proven Skills as an efficient Team Member in Incident Analysis, Section Installation and Documentation.• Extensively given several trainings on various modules to the users.