•Responsible for Business Requirement gathering and the creation of reporting content in the Clinical space •Creation of reports in the clinical space include reporting content that spans these modules: Inpatient, Orders, Anesthesia, Optime, Grand Central, Access, Lab, Case Management, Rehab, Willow, Blood Admin, Cupid, Covid and Nutrition•Create advanced reports using concepts such as LDA’s, Flowsheets, Smart Data Elements, SlicerDicer, etc.•Responsible for maintaining and documenting incidents and change requests in service request application Zendesk•Responsible for tracking and categorizing time spent on projects in Planview PPM Pro•Create and update dashboards that require component build using RWB summaries, SQL Metrics, Metrics/Resources, and SlicerDicer•Create Cogito SQL reports and complex SQL queries and stored procedures using T-SQL in SQL Server 2018•Create and update reports, stored procedures, filters and visualizations in Power BI and work with admins to migrate and populate SSRS with updated Power BI visualizations

• Remotely assist in the initial implementation of Epic’s EMR for client as SME and senior developer• Responsible for Business Requirement gathering and the creation of Grand Central, Beaker, Cadence, HIM, Ambulatory and Revenue Cycle reports and dashboards using SQL, RWB, Slicer Dicer, Radar and Extract Framework• Responsible for documenting specifications, wikis, requests, projects and tasks in Azure Dev Ops• Act as a Reporting knowledge share partner to entry level colleagues• Ensure secure transfer of sensitive financial and PHI sent outside of the organization by sFTP via extract and batch jobs.• Create Cogito SQL reports and complex SQL queries using T-SQL in SQL Server 2018• Create Clinical and Financial Overview dashboards and customized reports for Physician Practice senior leaders (ComCon)• Facilitate presentations and demos for dashboards, reports and overall reporting capabilities for senior leadership, steering councils, epic analysts, user groups, etc.• Create training material, lesson plans, test reports, scenarios, classroom worksheets, exercise booklets, content guides and Learning Homes as Cogito PT

• Responsible for Business Requirement gathering and the creation of Revenue Cycle reports using Crystal Reports, SQL, Tableau, RWB, Radar and Caboodle• Responsible for maintaining and documenting incidents in service request application Service Now and projects in PPM• Act as Clarity and Caboodle knowledge share partner to entry level colleagues as a senior developer• Ensure secure transfer of sensitive financial and PHI sent outside of the organization• Update Universes; schedule files to network drives via BOE CMC; work with data integration on successful SFTP• Create complex SQL queries, stored procedures, views, temp tables and tables (in rpt prd) using T-SQL in SQL Server 2018• Create Patient Financial Services Financial Overview dashboard for senior leaders with embedded Tableau workbooks• Create and Publish Tableau Data Sources, Workbooks, Views and Dashboards via Tableau for self-service reporting• Create extracts, run/pause batch jobs for downtimes and create data output in preparation for vendor demos• Recreate processes in-house in preparation for the sunsetting of legacy systems and outsourced consultancies

• Responsible for Business Requirement gathering and the creation of primarily Professional Billing, Ambulatory, Radiology and Inpatient reports using Crystal Reports, SQL, Tableau, RWB, Radar and Caboodle• Responsible for maintaining and documenting incidents in service request application Service Now• Act as Point of Contact during on-call duties and actively assign tickets to team members as they are received• Act as SME, mentor or knowledge share partner to counterparts when needed as senior member of the team• Ensure secure transfer of sensitive financial and PHI sent outside of the organization via manual upload, FTP, SFTP, etc.• Create custom DMC’s, pre and post parse packages, load packages and sources using Caboodle• Create and update complex SQL queries and stored procedures using T-SQL in SQL Server 2018• Create reports using commands, crosstabs and sub-reports in Crystal Reports 2016• Create and disseminate real-time, Reporting Workbench (RWB) reports for end-users• Create and Publish Tableau Data Sources, Workbooks, Views and Dashboards via Tableau for self-service reporting• Create regulatory reports and extracts for governing bodies such as PAMA and third party vendors

As a member of the community connect team, I design Clarity reports, Radar dashboards and Tableau reports for all practices.• Responsible for Business Requirement gathering and assessments for HP and CC reports (60+ practices)• Responsible for maintaining the reporting queue in service request application HEAT and assign tickets to team as needed• Create primarily, Professional Billing, Ambulatory and MU reports using Crystal Reports, SQL, Tableau, RWB, Radar and Exasol• Ensure data encryption and secure transfer of sensitive financial and patient health information sent outside of the organization• Assist end users with troubleshooting financial reports, analysis and synthesis of financial information• Create design specification document to document a reports internal design, testing, amendments and approvals• Develop and document new and existing processes to streamline and standardize the teams efforts• Create complex SQL queries using T-SQL in SQL Server and commands and sub-reports in Crystal Reports• Complete change tracker and follow change control processes for the migration of reports from POC to PRD in Hyperspace• Create custom dashboards for executives, practice administrators, billing managers and providers for self-service reporting• Responsible for scheduling and training all users on the access and manipulation of the FOD (Financial Overview Dashboard)• Create and disseminate real-time, Reporting Workbench (RWB) reports for practice end-users• Create and Publish Tableau Data Sources, Workbooks, Views and Dashboards via Tableau 10.3• Conversion of Crystal Reports to Tableau reports and create community connect newsletter for better communication to users

As a member of the reporting team, I design cardiology, radiology, surgical, inpatient, billing and ambulatory reports.• Responsible for Business Requirement gathering and facilitation of assessments for Professional and Hospital Billing reports• Create Optime, Radiant, Cupid, Inpatient, Billing and Ambulatory reports using Crystal Reports, SQL Server and Powerscribe• Collaborate with leadership to develop regulatory reports for governmental agencies such as CDC, NHSN, JC and CPC• Complete reports in support of STAR conversion and extracts for external vendors (i.e. Theradoc, Experian, Craneware)• Act as a mentor to team members in an effort to create an atmosphere of knowledge share, growth and personal development• Create design specification document to document a reports internal design, testing, amendments and approvals• Develop and document new and existing processes to streamline and standardize the teams efforts (i.e. Upgrade Toolkit)• Complete ICD-10 modifications to new and existing reports in preparation for the 2015 ICD-10 go-live• Create complex SQL queries and variables using T-SQL in SQL Server and commands and sub-reports in Crystal Reports• Well versed in reporting on smartdata elements, flowsheets, labs, logs/cases, orders, events, etc in the Clarity Data Model• Complete change tracker and follow change control processes for the migration of reports from POC to PRD in Hyperspace• Prioritize report requests, in conjunction with WARP groups, and project schedules to complete reports in a timely manner• Customize PB universe and train senior leadership to use Web Intelligence to meet their self-service reporting needs• Chairman of the Employee Engagement Committee for All IT

As a part of the reporting team I design financial and clinical analytical reports to support Inova’s Epic implementation.• Create Resolute Professional Billing (PB), Health Information Management (HIM), Ambulatory, Inpatient and Meaningful Use (MU) reports using Crystal Reports and SQL Server• Designed PB Universe, working with key finance users to define business terms, dimensions and metrics• Conducted training for end users who learned to build ad hoc Web Intelligence reports from PB Universe data.• Work closely with key finance end users to translate and define new report specifications with keen attention to detail• Work with finance leadership to recreate legacy reports, build Reporting Workbench reports and standardize statistics• Determine appropriate tools for report development and dissemination and estimate level of effort• Work cross functionally with other application teams and report writers to complete report requests outside of scope• Create reports using views, stored procedures and complex SQL queries in SQL Server or commands via Crystal Reports• Identify model reports that meet reporting needs and enable and validate selection criteria, formulae and logic• Develop documentation on each report and maintain records of approvals and amendments through the reporting life cycle (Specification à Development à Migration à Documentation à Dissemination)• Act in a data courier capacity, which is the migration of reports through environments, from POC to PRD• Initiate and follow change control processes for the migration and scheduling of reports in BOE and Hyperspace• Complete PB data mart, SQL scripts and FTP of reports to external vendors and consultants (i.e. Huron, IHC, Equations)• Ensure data encryption and secure transfer of sensitive data sent outside of the organization• Prioritize report requests and work quickly and efficiently to complete each with great communication and accuracy

I assisted the Chief Commercial Officer and President of HCRI in the overall sales, marketing, branding and research strategy execution. Often acting in a customer relations capacity, I liaised with company executives and their staff regarding consulting engagements, logistics and confidential internal design.• Designed, implemented, administered and maintained web-based, CRM database Salesforce.com• Convened SalesForce staff training and aligned system with marketing and PM processes and workflows• Co-administrator of SharePoint for project, content and IP/knowledge management• Completed RFI’s and RFP’s to bid on potential business development opportunities• Management of campaigns, targeted prospect letter campaigns, and direct mail marketing initiatives• Managed the design, production and distribution of print and electronic collateral• Created, updated and pulled reports for pipeline meetings and created quarterly marketing presentations• Did effective background research on prospective or target clients (SIP process)• Edited company website, updated social media outlets and advertisements• Fulfilled web requests for articles and white papers and implemented automatic download via the website• Researched and submitted for potential speaking opportunities to increase market awareness, thought leadership and business development• Did analysis and summary reports for client focus groups and leadership team interviews• Completed staff utilization and profitability year-end, quarterly and monthly reports• Revision of proposals and completion of pricing worksheets for consulting service contracts• Managed web-based time reporting system WebTimesheet• Process Improvement Committee: defined, documented and improved HCI processes (i.e. Sales Proposal)• Created client specific PowerPoint presentations and designed diagrams for CEO’s published book

As an integral part of the Sales and Marketing Team, I reported to the Regional Director of Marketing and ran four departments including Front Desk and Concierge Services, Reservations, Data Entry and Marketing Process Management. I acted as a catalyst for the overall improvement and management of sales and marketing systems and processes.• Systems administrator for customized, web-based, CRM Database in support of 50 sales representatives and assistants• Responsible for the daily Extract, Transform and Load (ETL) processes within Weblicators• Generated weekly/monthly reports for principals and executives and pulled reports for sales team using MS Access and SQL• Assisted with the $1M launch of four golf courses, waterpark, upscale property and condominiums• Managed lot tours, sales, re-sales, cancellations and availability and fulfillment processes• Maintained marketing letters, action cycles and custom collateral and tracked local, regional and national marketing campaigns• Conference/ trade shows support, networking and lead generation and negotiated pricing with partner hotels and resorts• Conducted team training, teambuilding, staffing, scheduling and documented and implemented processes and procedures

At Siemens I worked directly for Program Manager on the PCCS project team. Job functions included:• Performed audits on multi-million dollar outages• Determined validity of charges and re-routed as needed• Provided analysis of data or findings to senior management• Created PowerPoint presentations, manuals, documented processes and trained team• Collected costs and input information into PCCS• Compared and tied costs from PCCS to costs captured in SAP• Utilized SAP to research actual cost line items, create order groups, etc.