Monique Dalgleish Email & Phone Number

Dandenong, Victoria

Responsibilities included• End to End Recruitment – both temporary and permanent• Liaise with client in relation to requirements for casual staff• Schedule and roster candidates for work• Follow up on Candidates who do not attend work or call in sick• Maintain database with up to date with information from candidates and clients• Receive and document feedback from clients on candidates• Ensure all candidates are OH&S compliant before placing on job• Write and submit advertisements to maintain candidate pool• Telephone screen & book candidates for interviews / inductions• Facilitate both one on one and group inductions• Conduct Interviews & reference checks for both temporary and permanent staff• Complete ‘Start Ups’ at client sites when new casuals commence• Conduct Site Safety Inspections at client sites• Processing of police checks and work rights• Arranging and Processing of medicals for candidates where required• Take the ‘On-Call / After Hours’ Phones• Maintain Candidate Care at all times (regular contact, follow up of issues, etc)

Reporting to: The Owner/Director of the company - Creating and implementing training guides and manuals for various departments throughout the venue- Effectively maintaining and updating staff files and information- Organising training courses, certificates and sessions for staff members - Efficiently taking minutes at Director’s meetings- First point of contact for all job agencies, employees and job applicants- Planning and producing rosters for a staff basis of around 60 people- Develop and implement policies on issues such as performance management, disciplinary procedures and absence management- Planning, coordinating and delivering Staff Inductions- Managing and developing contracts for new employees- Creating staff observation reports and assessments for overview of the Director- Responsible for all staff recruitment - including developing job descriptions, reviewing job application forms, short listing, interviewing, reference checking and selecting potential candidates- Preparing job advertisements for news papers and online websites- Advising and interpreting of employment law under the ‘Hospitality Industry (General) Award’ - Effectively dealing with staff issues by providing counselling and sensitivity to numerous matters- Using Microsoft Office programs to write staff memorandums, written warnings, letter of appointments and unsuccessful letters- Signing off on all staff timesheets and creating a wage report to be sent through to an outsourced payroll company

Reporting to: General Manager- Assisting customers with enquiries- Showing clients through the function room and processing the bookings- Answering and transferring all incoming calls to appropriate departments- Creating bistro bookings through a computerised booking system (ResPak)- In charge of the Point of Sale System: Invoicing, creating new items, designing till maps, stocktaking and entering barcodes- Providing cash out to all patrons entering the venue - In charge of ordering all stationary and office supplies for the venue- Ensuring all table bookings are confirmed and deposits have been paid if required- Creating and updating price comparison spread sheets with the use of Microsoft Excel- Generating reports appropriate to the needs of the director