Monique Downs Email & Phone Number

-Develop and further relationships within accounts in my territory-Exceed monthly/quarterly sales targets by driving new opportunities and selling Zendesk products into existing accounts-Generated short-term results whilst maintaining a long-term perspective to improve overall revenue generation-Work with multiple Account Executives assigned to my territory to prioritize opportunities and apply appropriate resources-Demonstrated value to key partners within the accounts during complex sales cycles-Exceeded activity, pipeline, and revenue goals on a quarterly basis-Tracked all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce-Partner with customer success to ensure high satisfaction within my accounts

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Greenville, South Carolina Area

• Drive sales revenue and market share by managing a defined territory to achieve quota• Prospecting new clients through cold and warm lead generation• Presenting and selling Toshiba digital office equipment and software solutions• Responsible for new sales calls, appointments, product demonstrations and presentations• Work with clients to determine and identify their strategic vision, objectives and needs while aligning our products and services where business opportunities exist• Develop strong relationships with clients and deliver a high level of customer service• Additional duties as request by management

• Managed numerous projects simultaneously within budgetary restrictions. • Resolved part, packaging and assembly discrepancies .• Directed customer installations maintaining cost efficiencies based on space and power allocation.• Assisted sales force in programming customer requirements and expectations while providing practical solutions. • Optimized online sales by establishing a guideline of standard operation procedures for sales agents. • Monitored incoming phone calls and emails from potential clients to ensure the company's sales meet their optimum level.

Bachelor Of Science (Bs), Mechanical Engineering

Activities and Societies: Aggies Fighting HIV, Robotics Club

Education record

Activities and Societies: Member of the Beta Club Member of the National Honor Society Member of JROTC Member of the GHS Band Member.