Monique E. Email and Phone Number
I'm an accomplished Appointment Center Service Representative and Operations Lead with over 15 years of experience in providing proactive customer service, handling escalation calls, and ensuring optimal customer satisfaction and issue resolution. I have extensive experience guiding and supporting agents in the solutions queue, while excelling as a proactive Team Lead, driving team performance and fostering a positive work environment. I'm committed to continuous improvement, identifying opportunities to enhance processes and workflows, and displaying exceptional problem-solving skills to deliver outstanding service to members/patients.✉ moniqueoegan@outlook.com
Kaiser Permanente
View- Website:
- kaiserpermanente.org
- Employees:
- 130045
-
Appointment Center Service RepresentativeKaiser PermanenteSan Diego, Ca, Us
Frequently Asked Questions about Monique E.
What company does Monique E. work for?
Monique E. works for Kaiser Permanente
What is Monique E.'s role at the current company?
Monique E.'s current role is Appointment Center Service Representative.
Who are Monique E.'s colleagues?
Monique E.'s colleagues are Cathy Giffin, Shelle Bushong, Phi Nguyen, Jacob Johnson, Mezora Carr, John-Pierre Cardenas, Katie Minke.
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