•Manage engineers responsible for the analysis, development, implementation and maintenance of the South Florida trunking and transport facility network which encompasses over 628,000 trunks and associated DS1s, DS3s, SONET and Ethernet facilities.•Interface with network carriers and internal departments to coordinate planning activities, assign projects as necessary to level workload across the group and remove roadblocks in order to meet deadlines.•Direct attainment and analysis of data and implement changes that support improvements in network optimization and quality of provisioning. Thorough understanding of narrowband and broadband networks and experience in multi-tasking between numerous events & databases.

•Maintained sole responsibility for underwriting all Florida accounting risks for national carrier, Westport Insurance Corporation.•Responsible for underwriting and premium determination of professional liability risks, specializing in mid to large sized law and accounting firms.•Approved marketing materials to be distributed to client base.•Supervised 17 Professional Liability Underwriting Insurance staff members.•Improved accounting firm client base through self-study of program manuals, initiation of in-house underwriting and solicitation of new clients.