Monique Johnson Email & Phone Number

Richmond, Virginia, United States

Responsible for working directly with hiring managers to understand job requirements to effectively source and present top qualified applicantsSource and recruit candidates; review resume, screen candidates, and schedule interviews in compliance with OFCCP and DOT guidelinesManage candidate flow and process through ATS to ensure proper staffing levels in collaboration with Field ManagementResearch, vet and recommend associated job boards for recruitment needs in collaboration with Recruitment ManagementCollaborate within Recruitment and HR, e.g., RHRMs and Compensation to maximize the candidate experienceTrack recruitment KPIs, like time to hire, source of hire and time to fillUse skill assessment tools and tests to screen candidates via ATS

Oversee all staffing needs and operations of the companyLiaise with recruiting agencies to fill vacancies in a timely mannerSupport candidate screening and hiring processes Facilitate procedures after hiring regarding employee relocation, legal documents etc. Assist in preparation and execution of orientation and training plansDevelop work schedules by allocating employees in shifts and positionsAssume responsibility for timekeeping and time off requests with field staffCollaborate with payroll to ensure correct employee compensationEnsure compliance with internal and external policies and regulationsPrepare and submit reports on staffing operations

Support candidate screening and hiring processesFacilitate procedures after hiring regarding employee relocation, legal documents etc.Assume responsibility for timekeeping and time off requests with field staffPrepare and submit reports on staffing operations

United States

Achievements:Talent Acquisition: Proactively sourced and pre-screened over 200 resumes forrecruitment of 20 sales executives across six regions.Recruitment & Onboarding: Spearheaded the recruitment process in which toinclude contacting to all prospective applicants inquires regarding applicationstatus, interviewing prospective candidates, negotiating compensation packages,and managed all on-site onboarding of all new sales executives.

United States

Achievements:Enrollment: Eliminated all enrollment hindrances by providing inbound phonesupport to all prospective clients connecting them to managed care health plans,customizing health plans based upon client's financial needs.Conflict Resolution: Served as a liaison between insurance companies and theirmembers which entailed resolving any client grievances, re-evaluated their needs in terms of benefits, and implemented cost-effective solutions to guarantee client satisfaction.

Achievements:Leadership: Collaborated with Store Manager to optimize daily procedures toincrease the efficiency of the store by displaying Dollar General products toincrease sales, cultivating a workplace atmosphere that exemplified companystandards,Employee Management: Assisted the Store Manager with guiding 10 storeassociates with arranging their work schedules, pinpointing weaknesses, anddelivering constructive training for development, and monitoring all storeinventory levels.

Achievements:Customer Service: Rendered premier customer service by responding to inquiriesconcerning all Sheets products, resolving any issues regarding orders, aidingcustomers in enrolling in store loyalty programs, and handling all storetransactions.Teamwork: Collaborated with Store Manager to spearhead all daily operations todrive store productivity by guaranteeing all inventory was supplied, security andhygiene regulations adhered to, and maintaining a clean and orderly look in thestore, kitchen, and dining areas.

Associate'S Degree, Biology, General

Biology, General

Activities and Societies: Delta Sigma Theta Sorority Inc.