Monique Long

Monique Long Email and Phone Number

Technical Support Expert | Google Cybersecurity Professional | Innovative Thinker | Skilled Troubleshooter @ ConnectiveRx
whippany, new jersey, united states
Monique Long's Location
Irvington, New Jersey, United States, United States
About Monique Long

As a dedicated professional pursuing the Google IT Support Professional Certificate, I am passionate about diving into the technical intricacies of IT support. My training has equipped me with vital skills in troubleshooting, system administration, and cybersecurity, fueling my enthusiasm for solving complex tech challenges and supporting users efficiently.Throughout my career, I have honed a diverse set of transferable skills. As a help desk representative at ConnectiveRx I developed strong problem-solving abilities and attention to detail. My role as a medical assistant at Podiatry Center Of NJ allowed me to cultivate effective communication, teamwork skills, and leadership capabilities. These experiences have laid a solid foundation for a seamless transition into the IT support field.I am eager to connect with industry professionals who share my passion for technology and problem-solving. Let's connect and explore how we can collaborate to drive innovation and excellence in IT support.Innovative and Visionary ToneEmbarking on the journey to earn the Cybersecurity Professional Certificate has ignited my passion for harnessing technology to revolutionize user support. The technical skills I am mastering, from system troubleshooting to cybersecurity, are tools I am eager to wield in crafting innovative solutions that drive efficiency and enhance user experiences.My career has been a tapestry of diverse roles, each contributing unique strengths to my professional arsenal. As a Support Specialist at ConnectiveRx, I pioneered solutions to complex challenges, I championed collaborative initiatives that boosted productivity.These roles have endowed me with a rich skill set that seamlessly aligns with the dynamic world of IT support.

Monique Long's Current Company Details
ConnectiveRx

Connectiverx

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Technical Support Expert | Google Cybersecurity Professional | Innovative Thinker | Skilled Troubleshooter
whippany, new jersey, united states
Website:
connectiverx.com
Employees:
728
Monique Long Work Experience Details
  • Connectiverx
    Patient Support Specialist
    Connectiverx Dec 2021 - Present
    ● Provided assistance with technical issues and patient claims related to treatment dates, processed billing and claims for payment, performed data entry tasks, managed Excel spreadsheets, verified patient demographics while adhering to HIPPA compliance and diagnoses to ensure eligibility, maintaining spreadsheets and followed up on customer complaints and payment reconciliations. Maintaining billing, reviewing insurance claims for accuracy. ● Driving customer relationships through understanding and empathy to better assist patients and achieve customer satisfaction. The ability to go above and beyond to make the process easier for the patients along with clients.● Ensured HIPAA compliance and the protection of patient information by proper disposal of client/patient information.● Collaborate with physicians and management to ensure operations are successful, assist with overall onboarding documents pertaining to banking & facility information to ensure billing process is correct.
  • Podiatry Center, Inc.
    Medical Assistant
    Podiatry Center, Inc. Apr 2017 - Dec 2021
    New Jersey, United States
    ● Use of programs to confirm insurance coverage to determine overall copay for patient out of pocket cost while also documenting patient demographics. ● Scheduling and verifying appointments for practice along with calling patients to remind of any medications that need to be picked up from pharmacies. ● Performing biopsies and storing samples to assist doctors with diagnosing possible diseases as well as assisting with advising patients of next steps in treatment. Sanitation of equipment and tools to ensure patient safety and mitigate risk of infection while also managing inventory to ensure tools etc. properly stocked for use.

Frequently Asked Questions about Monique Long

What company does Monique Long work for?

Monique Long works for Connectiverx

What is Monique Long's role at the current company?

Monique Long's current role is Technical Support Expert | Google Cybersecurity Professional | Innovative Thinker | Skilled Troubleshooter.

Who are Monique Long's colleagues?

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