Takes messages; pages staff; screens and manages calls requiring referral to other departments Schedules appointments; completes patient registration, including all paperwork Records and eligibility screenings; verifies information and enters data into computer database Ensures accuracy of information by editing paperwork; takes steps to resolve errors and problems. Types correspondence and reports; provides clerical support at various sites Provides on the job training and follow-up to verify accuracy of work.

Review Medical Assistant and Medical Billing curriculum for industry standards. Tour facility to ensure it meets state compliance for health and safety standards. Identify accident causes and optimal prevention strategies by conducting thorough investigations and analyses.Resolve conflicts and negotiate mutually beneficial agreements between the accreditation body and the school.

Collect specimens according to established procedures including, but not limited to, drug screens, biometric screening, and insurance exams.Enter billing information and collect payments when required, including safeguarding of assets and credit card information.Process specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.Assist supervisors with implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.

Provided thorough and quality instruction in Billing and Coding, Medical Insurance and Office Procedures.Facilitated and managed a supportive learning environment for EMR system as well as Drug calculations & Prescription writing.Taught and modeled Electrocardiogram, urine analysis, blood testing and centrifuging autoclaving tasks as well as Phlebotomy and vitals.Implemented standard procedures for maintenance of positive patient identification.Prepared students for NHA Test with 89% pass rate.

Developed and maintained program curriculum to meet local, state, regional, and national health care needs.Served as liaison to National Center for Competency Testing (NCCT) in relation to program's continuing compliance with rules and policies. Coordinated all educational activities supporting the program's curriculum including orientation, student schedules, documentation, evaluations, course materials, student externship, examinations and any other activities required.Taught Billing & Coding, Medical Insurance, Office Procedures and Healthcare Practice Management.Participated in college-wide meetings, in-services, faculty meetings and program advisement committees for program enhancement.Directed development and evaluation of policies and standards for selection, admission, promotion, and gradation of medical office students.Served on a screening committee for faculty & staff recruitment.Regularly assessed program and course outcomes.Monitored student learning, meet course objectives and requirements.Represented programs at local and state level collaborations with community partners.

Provided formal and informal training and support to users requiring assistance in implementing, using, and integrating applications in clinical, classroom and virtual/ remote settings.Collected, organized, and evaluated clinical, functional, and training metrics and submitted reports to support patient outcomes.Revised training curricula, developed presentations, prepared training aids, and provided over shoulder support to End Users.Communicated effectively across the training team and with various stakeholders, including physicians, nurses, and other End Users.Troubleshooted problems and responded to questions from End Users.

Assisted Physicians in providing medical care, triage, and maintained medical records and reports for all patients, provided medical advice to patients and relatives regarding treatment plans.Performed electrocardiograms, laboratory phlebotomy preparing blood for in-house and reference laboratory and IV PlacementScheduled appointments, billing and coding, insurance verification, prior authorization, and process referral.Provided expert subject matter knowledge on EMR software, clinical operations, and workflow.Reviewed existing paper documentation and developed electronic templates and documents using EMR tools.