With the personal service of Departures you get a carefree holiday. We are an independent specialist in high-end travel to the most beautiful places, the most extraordinary locations, exclusive hotels and luxury resorts. We sincerely listen, inspire, advise and organize. Worldwide.

NEW SERVICE: Luxury Hotel Improver http://www.luxuryhotelimprover.comLuxury hotel improver advises 5-star hotels worldwide on how to optimise the ultimate guest experience. I signal ‘blind spots’, identify weaknesses and improve awareness. A thorough site inspection of several days is completed with a personal consultation and a written critical report.The combination of my knowledge of the luxury travel industry, discerning guest experience, hospitality, and the latest trends… Show more NEW SERVICE: Luxury Hotel Improver http://www.luxuryhotelimprover.comLuxury hotel improver advises 5-star hotels worldwide on how to optimise the ultimate guest experience. I signal ‘blind spots’, identify weaknesses and improve awareness. A thorough site inspection of several days is completed with a personal consultation and a written critical report.The combination of my knowledge of the luxury travel industry, discerning guest experience, hospitality, and the latest trends in the world of high end travel puts me in the perfect position to see, feel and experience exactly what is going on in a 5-star hotel. It makes me the ideal sparring partner. My recommendations, tips, and new initiatives can help lift the guest experience in your hotel to an even higher level .My advice translates into successful ratings and new and return business for you.I offer over 20 years of experience, helping and accompanying guests as they go through the process of dreams, search, booking, experience and sharing. I understand the distinction between what a guest expects and requires from a hotel an dhow they feel and react when expectations are exceeded. Show less