Cross function Business Operations planning & implementation at Provi (formerly SevenFifty)

Planning & Strategy in the office of COO.

HiOperator provides customer support as a service (SaaS). Banish your ticket backlog and free up your in-house team for higher-level tasks. We are a YCombinator S16 and 43North company based in Buffalo, NY by way of San Francisco. • Promoted to Account Manager after 4 months; 4th Account Manager hired • Manages a team of 40+ employees daily • Onboarding and implementation of new clients and CX systems (Zendesk, Front, Liveagent) • Consults on consumer trends and recommends/builds processes based on customer feedback• Collaborates with tech to make dynamic and flexible automated processes• Committee organizer for internal company happiness initiatives• Screening, interviewing and hiring for fast-growing CX team

Priam Enterprises, LLC primarily invests in, develops and manages residential and commercial real estate complexes. Priam is focused on developing the highest quality apartments and managing them in a very professional manner.

• Formulated programs, policy, and direction of activities involved in comparing United States and foreign overall air potential.• Conducted intelligence operations and application activities to prevent strategic, tactical, or technological surprise, and to participate in planning or conducting aerospace operations• Responsible for mapping, charting, and geodetic policy, objectives, requirements, guidance, and oversight as they apply to planning and programming support for military operations.• Utilized and managed intelligence data handling systems; and exchange information and intelligence with other services, agencies, and governments.• Provided security guidance and functions for Sensitive Compartmented Information (SCI) programs and activities• Directed, planned, managed, and conducted activities to collect, analyze, exploit, produce, and disseminate intelligence information, including human, signal, imagery, and measurement and signature intelligence• Responsible for mapping, charting, and geodetic policy, objectives, requirements, guidance, and oversight as they apply to planning and programming support for military operations.