Monique Burns Email & Phone Number

Pensacola, Fl, Us

Pensacola, Florida, United States

Continuously drive to improve processes for improved performance. Performs administration activities such as using Active Directory to setup user Microsoft email accounts, roles, access, and privileges. Trouble-shoot setup, installs, and configuration malfunctions. Execute operating system software updates, upgrades and patches. Update and maintain Payroll system. Retain accountability for the repair of all computer hardware. Research and purchase new hardware. Ensures compliance with uptime and performance standards and develops system and product benchmarking and monitoring. Work on moderately complex assignments, using judgment to resolve problems and make routine recommendations.Also, I work directly with pricing coordinator to accurately entered and maintained all pricing data in company database. Coordinated the daily pricing of over 3,000 products utilizing a web -based E DI system .Worked with sales staff to facilitate resolutions for pricing issues. Worked with management to develop systems that delivered accurate pricing to meet gross margin objectives. Audited for accuracy of product pricing to ensure customers were not over charged.

Pensacola, Florida, United States

Reconciled daily statements and transactions to keep records accurate and current.Created receiving reports and updated vendor balance sheets to record accounts payable.Back-up designer for sign department.

Cincinnati, Oh

Worked directly with events and training to achieve a 4,000+ Consultant 4 day training event. Recommended, selected and helped locate promotional merchandise based on consultant needs and desires. Supported CEO with daily operational functions such as planning large scale trainings and sponsored events. Supported a special team to implement the new SAP system. Continually improved methods and procedures for processes, measuring success, documentation, and workflow techniques for Consultants.

Cincinnati Area

Walked around facility frequently to check on sales activity. Trained new employees on proper protocols and customer service standards. Resolved customer service issues promptly. Coordinated with management regarding on-going issues. Supervised and directed all merchandise and shipment processing. Monitored security and handled incidents in a calm and professional manner. Directed the work of as many as 23 employees between each section in store.