Monique Van Email & Phone Number

San Jose, CA, US

San Francisco Bay Area

San Francisco, California, United States

Santa Cruz, California, United States

• Utilized Marketo and Salesforce to design and distribute B2B email campaigns to externaland internal users.
• Collaborated with cross-functional teams to develop marketing campaigns and supportproduct marketing initiatives.
• Maintained and managed all communication between the project manager frombeginning to end.

Santa Cruz, California

• Operated as system administrator for Workfront and produced custom reports thatdisplayed the workflow of projects.
• Developed personalized dashboards, summarizing relevant assets for product launches.
• Analyzed data in Workfront and created monthly reports on the overall performance ofthe marketing team.
• Ensured all B2B content materials on the company website were up to date

• Utilize communication skills to relate to individuals with varying educational, cultural, and social backgrounds.
• Administer exams according to the conditions and requirements stated by the instructor.
• Maintain and manage all communications between supervisors.

Santa Cruz, California

• Coordinated a banquet for 90+ individuals under a budget of $3000
• Transitioned the organization to using Google Forms to keep track of members’ study hours to improve efficiency.
• Compiled weekly communications to the organization, informing them of scholarship opportunities and academic updates.
• Oversaw academic growth and success of every member by keeping a record of everyone’s exam scores.

San Jose, California

• Created personal relationships with each customer, increasing customer satisfaction by 5%.
• Coordinated and supervised shifts by organizing employee floor plans and tracking reservation statistics to manage daily operations.
• Decreased wait time by 10% by efficiently sat guests in the appropriate area with the assistance of a waitlist and reservation application, DineTime.

San Jose, California

• Managed a team of workers during busy hours, serving over 100 customers per shift, gaining the ability to multitask in a fast-paced environment.
• Improved customer service skills by interacting with customers and assisting them with any questions/concerns.
• Onboarded new employees on menu knowledge and how to perform quality customer service

Worked with over 10 chapters in the Bay Area Region to plan an inter-chapter social. Collaborated with the Senior Vice President in designing apparel for the chapter to wear to the event.Dedicated over 20+ hours a week working with the executive board to make events for the social.

Bachelor Of Arts - Ba, Business/Managerial Economics

Activities and Societies: Delta Sigma Pi - Pi Chi Chapter

Highschool Diploma