Monisha Singh Email & Phone Number

Sydney, New South Wales, Australia

Key Responsibilities:- Performing blood collection and other Pathology Specimen collections- ECG report collection- Specimen allocation - Pathology result documentation- Performing First Aid - Assisting Senior Pathology Trainer with coaching trainees- Assisting Clinical doctors with patients- Patient care and assistance, including test education.

Sydney, New South Wales, Australia

• Key Responsibilities:
• AFCA Registration and Referral Complaint handling/distribution within External Dispute Resolution (EDR) – Triage Team
• Complaint handling within Internal Dispute Resolution (IDR) Team
• Responsible for the acceptance, investigations and timely resolution of complaints within the required RG165/RG271 guidelines
• Ensure telephone calls/ emails and correspondence received are answered or responded to in a timely manner and all customer contact is recorded in an appropriate system
• Ensure all departmental service level agreement are met

Sydney, New South Wales, Australia

Key Responsibilities: - Senior In-charge of Diners Merchant Product- First point of contact for Diners Merchants for Merchant enquires or external clients- Day to day inbound or email enquiries such as Settlement, Account Maintenance, Applications, Risk related- Providing business stakeholders with account reports, transaction reports, etc- Problem-solving.

Sydney, New South Wales, Australia

Key Responsibilities: - First point of contact for Branch Staff (Citibank/Suncorp/BOQ/CardServices)- Handing inbound branch calls and emails - process branch related administration work- resolving customer enquiries - communicating with business stakeholders to resolves enquiries in timely manner- branch escalation handling- Training new members

Sydney, New South Wales, Australia

Key Responsibilities: - Inbound Call Enquiries, and resolving concerns on first point of contact- Contacting inbound calls to respected internal business- Account maintenance- Dispute Chargebacks- Sales KPI- Assisting in graveyard shifts for administration maintenance

Auburn, NSW

Key Responsibilities:- Performing blood collection and other Pathology Specimen collections- ECG report collection- Specimen allocation - Pathology result documentation- Performing First Aid - Assisting Senior Pathology Trainer with coaching trainees- Assisting Clinical doctors with patients- Patient care and assistance, including test education.

Work Experience with Senior Lab Manager focusing on key responsibilities: - Machine maintenance- Sample preparation before testing- Sample record collections- Technical reports- Final reporting

• Key Responsibilities:
• Bring in New Clients
• Assisting current clients with any queries
• Cold-calling
• Assisting Senior Sales Reps. with any client.
• Customer Service

Epping, VIC

• Key Responsibilities:
• Customer Sales Assistance
• Stock ordering for the store
• Stock receiving sign offs when arrived at the docking bays
• Store re-arrangement of the purchasing items on the shelves to give a presentable look.
• Designing the store and displaying sale signs during seasonal changes

Master'S Degree, Public Health

Master’S Degree, Masters Of Public Health/Masters Of Public Management (Transferred)

Bachelor’S Degree, Bachelor Of Science (Chemistry)