Monisha Singh B.E Hons(Comp Science), Pmp®,Csm®,Cspo®,Iseb Email & Phone Number

Brampton, On, Ca

• Responsible for documenting requirements for Request of Proposal (RFP), synthesized information with various business stakeholders, Business SMEs, procurement, internal and external legal teams.• Reviewed proponent written submissions and documented commitments (Player Platform, Website and Apps RFP).• Led vendor commitment reviews with OLG business stakeholders, SMEs, internal and external legal, Procurement.• Documented issue items during requirements gathering process for legal review (Player Platform, Website and Apps RFP).• Created testing schedule for Player Platform, Website and Apps for inclusion in Master Service Agreement [MSA].• Participated as a business SME during Stage 3 [Evaluation of Business and Technical Submissions] of the RFP.• Reviewed proponent response(s)/written submission(s) for Player Platform, Website and Apps RFP.• Responsible for evaluation (as BA/SME and UAT Lead) during Stage 3- [Evaluation of Business and Technical Submissions] of the Website and Apps RFP including independent review of all written responses and scoring.• Key participant during Business and Technical Evaluation consensus with procurement, SMEs and fairness monitor.• Participated during Stage 4[Evaluation of Proponent Presentations] as business SME and Testing Lead.• Reviewed business requirements commitments with the leading finalist proponent during technical negotiations.

• Responsible for developing mobile device management strategy and user acceptance strategy for i-Gaming line of business.• Gathered, analyzed and documented business requirements, acceptance criteria and acceptance use cases.• Liaised with cross-functional work-stream team leads and key business stakeholders to gain issue resolution and close gaps.• Led Presentations/Demos of the system of the proposed design and final product to the business.• Monitored intake of projects, review with business, vendors and prioritize for upcoming releases. • Responsible for leading and coordinating User Acceptance Testing (planning to execution• Product SME on functionality, applicability, and usability of technology solutions for business and tech partners.• Reviewed and analyzed system specification, wireframes, solution proposals by the vendor and facilitate walk through with the business stakeholders to gain approvals.• Analysis of detailed functional requirements, copy, solution documents and user interface designs.• Liaised with offshore global vendor teams and analysis of the impacts with various gaming vendors (IGT, Bally and GTECH).• Facilitated communications between vendors (Software Development teams) and the business SMEs and stakeholders.Responsible for planning, executing and coordinating day to day acceptance testing activities including creation and management of testing schedule across multiple testing cycles and releases.• Responsible for leading defect triage including prioritization/disposition, root cause analysis• Liaised with Alcohol and Gaming Commission of Ontario (AGCO) assessment testing teams for defects review, triage, test data support or any questions during regulatory testing phase• Responsible for impact analysis and testing scope based on change management and release management for OLG and SP .• Key participant in post-implementation activities, plan, data, resources and schedule for project close.

• Responsible for work scoping, estimating, planning, executing & coordinating user acceptance testing activities for Corporate Actions/Entitlements work stream.• Responsible for leading & coordinating team comprising of Business Lead, Business Testers, SMEs, Test Analysts, offshore vendors (iGATE and TCS).• Liaised with Project Manager, Test Architect, Test Manager, Business Lead, Cross stream leads (Trade/Tax/Cash/Static Data/Interfaces) & Testing vendors.• Liaised with interface partners for User Acceptance testing (CDS, BoNY, OMNIBUS, SWIFT network, Computershare, TSX, Telekurs, IDSI, Trade, Cash, Tax). • Responsible for creating, maintaining and reporting on the UAT schedule (MS Project).• Responsible for analysis of the Detailed Design Documents, Requirements Documents, Interface Specifications (SWIFT, CDS, BoNY, and RightFax), Change Requests, To Be business flows/scenarios, system architecture and apply to the end-state solution and deriving the risk based test scenarios/test cases.• Investigated failed execution, prioritize and re-test defects, requirement updates, environment outages, triage (incident management using HPQC) and facilitate root cause analysis with SMEs and development vendor.• Responsible for data sourcing for the SWIFT messages and other proprietary messages.• Responsible and accountable for the establishing testing standards/approach for offshore and onshore testing teams.• Responsible for implementing user acceptance test strategy/approach with the outsourcing testing vendor using risk based, data driven and modular test approach.• Responsible for approval of test scenario/test case development & deliverables of onshore/ offshore testing teams.• Assisted in identifying test scenario candidates for regression testing (automated).• Responsible for the quality/production/maintenance of the test artifacts (Initiate, guide, facilitate, review & create) for offshore and on shore testing teams which included data driven test cases.

Bachelor Of Engineering - Be, Computer Science

B.E (Hons), Computer Science