Jacqueline Monroe Email & Phone Number

United States

Working with Celebrity Talent to keep them on time and comfortable throughout the convention weekend. Handling cash & credit card sales at the table and helping with line control to keep things flowing smoothly so that everyone has a positive experience.

Eustis, Florida, United States

California, United States

Independent Contractor for a variety of conventions including Supernatural, Vampire Diaries and Once Upon a Time/ Primarily working at the photo op and autograph sales tables handling cash and credit transactions or helping in the merchandise room as well as helping with line control

Leesburg, Florida

Leesburg Volkswagen is my new home!!

Lake Mary, FL

Arlington, VA

• Handle and screen telephone calls, e-mail & routine mail and reallocate as required.
• Certified to administer and proctor CLEP and DSST exams.
• Manage facilities rental operations. Work with local businesses to establish rapport and a comfortable use of our facility while generating revenue for our campus
• Successfully perform operations management for 15 classroom educational/rental facilities.
• Manage front office operations, handle all receptionist responsibilities.
• Utilize professional knowledge and development, critical thinking and problem solving skills to identify, address and resolve customer issues, and to ensure a positive customer experience.

• Developed strategies to improve customer service, drive store sales, and increase profitability.
• Ensured all products and displays are merchandised effectively to maximize sales and profitability.
• Analyzed sales data, including profit and loss statements, to compose a store budget that cut costs by 12%
• Responsible for the hiring, training & development of team of 20 employees plus seasonal help.
• Planned and led the implementation of all seasonal & promotional floor-sets to ensure they met company standards & deadlines.
• Forecast staffing needs & develop recruiting strategy to provide optimal staffing in all areas.

• Responsible for the hiring and training & development of all new employees.
• Extensive work with visual standards and merchandising high-ticket items.
• Interacted with customers to resolve issues and handle complaints.
• Successfully increased employee retention with a positive work environment.
• Placed orders to restock merchandise and handled receiving & billing for 75 different vendors.
• Encouraged employee teamwork to generate and implement individual and team's best ideas.

• Responsible for the daily operations of a high-volume retail location inside of a high traffic retail mall.
• Recruited, hired, and trained 20+ new associates and developed them into productive team members with excellent product knowledge.
• Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Reduced shrink results from 4.1 percent to 1.65 within one fiscal year.
• Achieved goal of providing exceptional customer service & quality products delivered the same day