Monsoon Choudhury Email & Phone Number

Hyderabad, Telangana, India

Bengaluru Area, India

• Expertise in managing infrastructure-based projects such as Storage Management/ Desktop/ Microsoft Servers/ Operating System Upgrades, Data Centre Operations, Rollouts or Deployments• Azure cloud migration and Operations.• Experience in working with workflow, Project Presentations and collaborations, document management or contract management.• Develop new business opportunities and interface with the product management, professional services, support, and development • Expertise in Service line owner SLA/PM/RFS/ for cost optimization of data center operations within the project team, with stakeholders, and with partner teams • Skilled in evolving systems / processes (procedures) for change management in infrastructure service operations entailing mapping of business processes and studying workflow to design infrastructure solutions• Impeccable record in steering critical data centre migrations & operations for major retail firm with a focus on OS, Virtualisation, Cloud, SAN/Storage/Backup, UNIX & WINTEL Towers & Automation• Successfully involved in all projects; developed relationships with business stakeholders, leadership teams and service providers across geographies and departments; presented changes, issues, risks and contingency plans while collaborating with other Project Managers to balance project resources, schedules and scope.• Translating business requirements into solutions• Developing overall solutions including high-level design, statement of work.• Accountable for Incident, change and problem management.• Solid understanding of ITIL process• An effective communicator with excellent coordination, planning, time management and analytical skills

Bengaluru Area, India

- Working in Implementation Projects for various clients.- Coordinating and troubleshooting with support team, project manager and clients.- Hands on in VMAX implementation- Working in Implementation Projects for various clients.- Attending Client Calls related Capacity Management, Asset Allocation Call, Change Board Call for Change Requests, Monitoring Calls and Outage Calls.

Bengaluru Area, India

- Working as L3/4 Administrator for EMC Storage Arrays VMAX, VNX, CLARiiON, CELERRA and Recover Point using Cisco Switches for SAN environment.- Team management, FTE Allocation for Projects and BAU activities. Worked with Project Managers on RPI and RFQ- Hands on Project implementation, good knowledge of sizing and computing.- Working as L3/4 Administrator for EMC Storage Arrays VMAX, VNX, CLARiiON, CELERRA and Recover Point using Cisco Switches for SAN environment.- Team management, FTE Allocation for Projects and BAU activities. Worked with Project Managers on RPI and RFQ- Risk Analysis and Proactive Maintenance of the Storage Arrays and Switches to avoid impacting Incidence occurrence.- Migration activity for EMC array both at Block Level and File Level- Performance Analysis and FAST policy Tuning to fix the Performance Issue- Performing DU / DL Troubleshooting, working on Problem Ticket and RCA for the same- Implementation and Upgrade of VMAX Array- Working on Remedy 7 and SNOW for Incident Management, Change Management and Problem Management.- Capacity Management, Risk Management and Performance Management in the Environment.- Attending Client Calls related Capacity Management, Asset Allocation Call, Project Calls, Change Board Call for Change Requests, Monitoring Calls and Outage Calls.- Primary Point of Contact for to address Client Request and Project requirements.- Manage a Team of 9 Storage Admins and ensure that the service is provided to the Client without Outage and Escalation- Perform L4 related to the Storage Environment, Work on the Project Requirements and Build new Environment for the New Clients - Collaborate with Project Managers, Architects, Infrastructure staff and Applications areas to determine business and technical requirements.- Have addressed client on any Infra related issues/outages.- Meeting SLA in time to fix the errors and problems.

Bengaluru Area, India

- Demonstrated sound knowledge of IBM SAN Products like DS8000, Storwize V7000, IBM ProtecTIER VTL. - Storage Allocation- Virtual Provisioning - Planning DR solutions and Testing- Performance Management- Capacity Planning and Code Upgrades- Zoning of Brocade Switches - Working as Storage Administrator – on IBM DS 8000, Storwize 7000, Brocade Director Switches.- Tools – TPC, TPC – R- Internal Ticketing Tool Maximo.

Bengaluru Area, India

- Team management of 20 plus Storage Administrator.- Demonstrated sound knowledge of EMC Arrays, VMAX, VNX, CLARiiON, Celera, VPLEX, ECC, SRM & Replication Tool SRDF, Recovery Point, SANCopy and Recover Point.- Storage Tiering – FAST & FAST VP- Virtual and Auto Provisioning - Storage Optimizer, Cache Partitioning & Fast Cache- Planning DR solutions and Testing- Business Continuation Planning - Performance Management- Capacity Planning and Code Upgrades- Hierarchical Storage Management (HSM)- ILM (Information Life Cycle Management)- SAN Switches like CISCO MDS 9509 & 9124 using Fabric Manager- Solid understanding of ITIL process.- Attending Client Calls related Capacity Management, Asset Allocation Call, Change Board Call for Change Requests, Monitoring Calls and Outage Calls.

Bengaluru Area, India