John Monteiro Email and Phone Number
As a Cloud Analyst, I work with a team of cloud computing specialists to provide reliable, secure, and scalable solutions for our clients. I have over three years of experience in cloud analysis, infrastructure as code, and information security, and I hold certifications in AWS Solutions Architect Associate, AWS Developer Associate, HashiCorp Terraform Associate and ITIL. I have also developed expertise in Prometheus, Cloudflare, New Relic and AWS and Datadog using them to optimise performance, and monitor systems. I am passionate about learning new technologies and applying them to solve real-world problems. I value collaboration, innovation, and quality, and I strive to deliver excellence and satisfaction to our customers.
Brlink
View- Website:
- brlink.com.br
- Employees:
- 90
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Devops Analyst IiBrlink Jul 2024 - PresentSão Paulo, Brazil- Referência em monitoramento e observabilidade, utilizando ferramentas como Grafana, Prometheus, Datadog e CloudWatch, garantindo a saúde da infraestrutura e desempenho das aplicações.- Gerenciamento de infraestrutura na AWS utilizando Terraform, seguindo as melhores práticas de codificação, focando em simplicidade, performance e experiência do usuário.- Atuação em ambientes Kubernetes para troubleshooting de deployments, falha de pods e levantamento de informações.- Utilização de ferramentes SCM para versionamento de códigos como Github e Bitbucket, além de implementar CI/CD com Github Actions e Bitbucket Pipelines.- Participação em salas de crise e contribuição em Post-Mortem.
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Devops Analyst IBrlink Jul 2023 - Jul 2024São Paulo, Brazil- Manage the log of CRON jobs that are essential to the business using Grafana Loki and a Bash script. With these tools, we ensure that recurring billing is successfully executed.- Improve observability by using AWS Chatbot to send Security Hub and GuardDuty alerts to Slack, aiding the Security Information Team in responding to incidents.- Creating a knowledge base and documentation to help foster a culture of good practices among employees
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Cloud Analyst L1.2Brlink Oct 2022 - Jul 2023São Paulo, Brazil- The client needed a method to store Prometheus metrics for long periods at specific times. This was achieved by implementing Thanos.- Respond to various alerts, such as RDS, EC2, CPU, and memory usage, by identifying the causes of alerts and coordinating with different team members, such as developers, DBAs, and security personnel, to mitigate incidents.- Delivering AWS resources efficiently using Terraform modules, thus improving turnaround time
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Cloud Analyst L1.1Brlink Nov 2021 - Oct 2022São Paulo, Brazil- Implementing Alertmanager, Grafana, and Prometheus with exporters like YACE, Redis, Windows, Cronmanager, Netdata, and cAdvisor. Expose metrics to initiate an observability culture in the future.- Defining alert thresholds as well as knowledge base articles to assist other analysts in identifying and resolving any incidents or issues that may impact users.- Analyse and collect the maximum amount of logs and metrics, then escalate tickets to second-tier analysts as needed
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It Support AssistantC&A Brasil Mar 2019 - Oct 2021Barueri, São Paulo, BrazilI used to provide support for employees that work in stores, distribution centers, offices, and also helping suppliers. Analyze network, servers, and services available when found any unavailability I open tickets and scale to responsible teams.Other activities include password reset, remote access to the resolution of software errors, helping to configure VPN connections. -
Technical Support IiTeleperformance Apr 2017 - Oct 2018Lapa, São Paulo, BrazilIn this role, I was in charge of follow-up requisitions of support visits using the recent implanted App Sirius, reporting bugs to develop team and guide technicians to use it. -
Technical Support ITeleperformance Brasil Nov 2016 - Apr 2017Lapa, São Paulo, BrazilOn the job as a technical support tier one, I supported field technicians of cable TV company SKY that visited customers for repair or installation of devices, sometimes theses equipment was blocked, in this case, I was responsible for unblocking it using an internal system. Occasionally I answered the seller´s questions about news content on the TV schedule and prices.
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InternBbc Processadora Oct 2013 - Jan 2015Jundiaí, São Paulo, BrazilAs an intern, I was responsible for executing administrative routines, organizing files, help employees with doubts about remuneration calculations, and receiving news interns.The journey was part-time so, in the first half, I went to an institution for theoretical knowledge, and in the second half I went to the enterprise for practical.
John Monteiro Education Details
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Cloud Computing -
Information Security
Frequently Asked Questions about John Monteiro
What company does John Monteiro work for?
John Monteiro works for Brlink
What is John Monteiro's role at the current company?
John Monteiro's current role is SRE | DevOps | CKA | AWS Certified |Terraform Certified.
What schools did John Monteiro attend?
John Monteiro attended Centro Universitário Senac, Uninove - Universidade Nove De Julho.
Who are John Monteiro's colleagues?
John Monteiro's colleagues are Nyoman Parnatha, Natã Silva De Souza, David Santana, Antonio Miranda, Thiago Aquino, Rimat Harun, Rebecca Amaral.
Not the John Monteiro you were looking for?
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John Monteiro
Analista De Suporte | Testes | Postgresql | Sqlite | Jira | Cypress | E-Commerce B2BFortaleza, Ce -
1sp.gov.br -
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