• Management of rental and sale scaffolding contracts. Prospecting new clients, negotiating, closing deals, issuing contracts, and doing diligence on the delivery process.

• Management of service contracts, acting in all stages of the process, from preparation to contracting the service, kickoff, mobilization, execution, and closing.• Conducted kickoff meetings and contractual performance meetings with contract operators and suppliers.• Management of contractual terms, issuing notices, and contractual fines.• Control of contract expiring dates, contractual balance, and budget plan.• Diligence of contractual measurement and payment process.• PMO of projects and processes.• Implemented a Lean Six Sigma project to end up with expired contracts backlog and improve the contract closure process. • Conducted a project to redesign the Contract Management process, through a cross-functional business process modeling.• Business process management – mapping, design, and improvement of business processes, using the Bizagi software.• Created and updated normative documents – Regulations, Operational Procedures, Tutorials, and Forms.• Conducted workshops and process integration meetings with interface areas.

• Strategic Planning• Operational Strategies (Sales / Customer Service)• Implementation of management tools.• Business process management. • Design and improvement of business processes.• Methodologies: Lean Six Sigma / 5S / QuickSolver / BPMN (Bizagi).

• Management of business partner contracts (B2B).• Conducted the certification process of 33 service providers, leading to a significant increase in sales revenue of supplies and parts.• Relationship management of Government/Corporate clients.• Developed a Lean Six Sigma project to improve the replacement process of a service provider – Green Belt project.