Monya Keane Email & Phone Number

Milford, Massachusetts

Milford, Massachusetts

Freelance writer and editor specializing in creating great technology, business, and enterprise sales communications.

Wrote bylined and unbylined articles about preserving historical information through digitization.Ghostwrote six columns for EMC's chief information officer and two for EMC's chief technology officer. Uncovered topics, conducted interviews, wrote 1,500-2,000 words in the executives' styles, and obtained copy approvals.The CIO's column that Monya wrote won the 16th Annual COMMUNICATOR Awards "Award of Excellence for Best Column Series" in 2010."EMC Year in Information" Calendar Co-editor: Gathered, vetted, organized, and edited entries for the four years that the page-a-day calendar was produced. Tasks included writing and editing hundreds of entries, fact-checking, obtaining images, and coordinating page layouts.NetworkWorld editor Paul McNamara called the calendar "a treasure trove" in a 2007 article.

Held lunchtime writing workshops for members of EMC's legal department upon request.Wrote copy for EMC.com.Co-hosted the "EMC Visual Talk Radio" show for employees, interviewing guests on-air and interacting with call-in listeners.Produced podcasts and videos.Wrote portions of The EMC Writers' Guide.

Researched an enormous range of data storage and information management topics.Devised umbrella themes for issues and formulated specific ideas for stories.Wrote articles and managed reviews/approvals by subject-matter experts.Edited other writers' work for technical accuracy, tone, and length.Obtained illustrations and took photographs.Wrote the "Editor's Desk" column for each issue.Oversaw layout and delivery of the print and online editions.Managed six vendors working onsite and offsite.EMC product marketing managers regularly used EMC.now features to drive demand generation. In July 2010, the marketing manager for EMC's Centera platform stated in writing that "an EMC.now story in my hand is equivalent to having tens of thousands of dollars in marketing spend. It is that influential."

Researched and wrote sales success stories for SalesAdvantage, EMC's bi-weekly publication for the field sales organization. Within four months, was promoted to SalesAdvantage managing editor.

Wrote brochures and online documentation describing telecommunications technologies.Created kits to educate and motivate the national sales force of client AT&T.Wrote and edited five AT&T books collectively entitled Cultivating Call Center Excellence.Drafted white papers, technical specs, tutorials, user guides, procedure manuals, and quick-reference cards documenting software applications.Wrote speaker bios and ghostwrote speeches/presentations on Internet marketing and customer loyalty topics.Interviewed reference customers to collect success stories and compiled the information into case-study collateral.Co-wrote the Fall 1996 Jack Nicklaus Collection golf catalog and developed successful direct-mail pieces promoting the collection.Wrote the EMI Guide to Great Business Writing, which was later published in generic form by Little, Brown & Co.Designed and led "Write Tight" workshops for colleagues and clients.

Wrote style guides, procedure manuals, and online instructions.Refined 400 resumes of electrical and structural engineers for clarity and impact.Edited records management policies for clients, integrating the documents into manuals.Helped establish the company's competitive intelligence program, compiling a library of more than 1,000 pieces of publicly available information.

B.A, Sociology

Technical And Professional Writing