Monymohan Panicker Email & Phone Number

As an IT Infrastructure professional with over 19 years of experience, I have gained extensive expertise in team and vendor management, data center operations, end-user support, BCP & DR strategy, customer relationship management, service delivery, production support, change and incident process, and policy management.My strategic vision, budgeting skills, and experience in driving change have allowed me to take enterprise system performance and productivity to the next level. I have successfully planned and driven strategic organizational initiatives, transforming organizational practices with a focus on leveraging IT as a strategic tool for business.I have a proven track record of ensuring Service Level Agreement (SLA) adherence, mandatory escalation matrix, and delivery support basis (ITIL). I have also worked closely with third-party vendors and contractors to manage and coordinate projects with business units and other departments, as well as implementing the ITIL framework for IT Infrastructure projects.As an enterprising leader, I have excellent communication, negotiation, and relationship-building skills. I excel in mentoring and motivating individuals towards maximizing productivity, and I am adept at forming organized team environments. I have successfully managed several complex technology transitions, including the implementation of new services and solutions, operational due diligence, and outsourcing of teams.Overall, I am a result-oriented professional who is passionate about driving new IT initiatives, designing corporate infrastructures, and contributing to the achievement of organizational objectives. I believe in identifying all viable options and communicating the strategy, risks, issues, and benefits of each to senior executives and non-technical stakeholders.

Listed skills include It Infrastructure Management, Cdcp, Itil, Vendor Management, and 21 others.