-Select, train, supervise and evaluate 8 Resident Advisors -Advise executive board and general members of hall council-Support check in and check out processes for residence halls -Serve as university conduct officer during formal and informal hearings-Maintain, approve and process residence hall budget and hall council budget-Assist with management of suite-style residence hall of approximately 500 students-Actively serve on professional staff training committee for the Office of Residence Life-Participate in professional staff on-call duty rotation and respond to crisis situations for campus residence population of approximately 3,000 students

-Managed regional special events/road shows including theme development, promotional campaigns, email invitations, mailers, landing pages, day of event activities, and event follow-up and feedback-Planned promoted, and delivered live web seminars including list segmentation, promotion, managing registration, moderating the live event, and post event follow-up-Developed and executed direct mail campaigns including theme development, list segmentation, mailers, content for landing pages, monitoring follow up and reporting on results-Ordered and monitored stock of promotional items for all company events-Negotiated with various vendors; venues, mailing houses, and promotional companies

-Structured integrated social media and marketing plan for growing business-Advertise nursing student study program through the four different social media outlets-Implement day-to-day social media editorial calendar into data files and onto Hootsuite social media planning network-Work closely with CEO of the company to create innovative ideas on creating a following of students, instructors, and potential customers

-Greet guests appropriately as they arrive and depart-Transfer calls and take messages for faculty and staff-Handle incoming calls and answer student related questions-Route guests to appropriate places within the Student Union building-Create and design bulletin boards in the Student Union building hallways to highlight campus activities, news, and programs

-Increased overall sales by 70% from previous summer-Managed new and renewal accounts and contracts -Successfully reached team goal of $50,000 of sales for the summer-Attended national sales leadership training in Chapel Hill, North Carolina-Made 30+ cold calls per day to sell print and online advertisements and coupons for University of Toledo planners