Strong history of working in the hospitality and Consumer Goods. I have developed a way to create lasting rapport and trust with my customers and teams that I worked with. I have strong business development professional skilled in Negotiation, Customer Service, Cold Calling, Strategic Planning, and Business Development. My over-all goal is to develop The Urban Cookie brand worldwide.

❖ Serving as an industry expert, providing professional advice for small businesses❖ Strategic thinker, offering an objective, experienced viewpoint, focused on creative solutions❖ Affordable rates - contact me via phone or email for a customized quote

Dedicated focused and determined. Help me Help you! Hit you fitness goals.

🌋🌴 Lava Island is an indoor adventure park that offers trampolines and a warrior course. Our play area is over 13,000 square feet. Our climbing walls, the most diverse in North America, will have explorers from beginner to expert reaching new heights!FINANCIAL MANAGEMENT:• Displayed attention to detail while generating business plans, budgets, expense reports, and close rates reports• Prepared and communicated periodic sales reports outlining competitive market conditions and product needs• Effectively managed expenses, reducing labor from 40% to 25% within the first six monthsBUSINESS DEVELOPMENT:• Provided insight on market direction, customer needs, product requirements, and business growth opportunities• Projected 2019 revenue increase of $900K over 2018 by implementing financial processes and proceduresACCOUNT MANAGEMENT:• Managed relationships with key operations vendors, negotiating pricing and monitoring rebates and service levels• Strengthened manufacturing/supplier partnerships to drive collaboration, engagement, and revenue stream developmentSALES & MARKETING:• Led businesses in digital advertising, national media presence, marketing promotional activities, and community events• Analyzed markets, conceptualized marketing initiatives, and set monthly sales goals/objectives for aggressive territory growth• Developed strategic business plans to meet sales targetsBUSINESS OPERATIONS:• Managed contract negotiations, purchasing of supplies and equipment Formulated essential planning and strategy while developing and reviewing operational policies and procedures• Maximized profits through eliminating waste and analyzing productivity and data to identify trends, pitfalls, and opportunity• Aligned processes and procedures with a mindset of customer experience, safety, profitability, and growth

• Directed purchasing of all restaurant supplies and equipment• Recruited and managed a staff of 35+, including providing training on emerging trends, client behaviors, and negotiations• Developed strategic business plans to meet sales target• Grew annual sales from $50K to over $1.2M• Formulated essential planning and strategy while developing and renewing operational policies and procedures• Expanded business from one mobile location (Denver Cupcake Truck) to two brick and mortar locations• Led business in digital advertising, national media presence, marketing promotional activities, and community events• Prepared and communicated periodic financial and sales reports outlining competitive market conditions and product needs

• Directed sales to wholesale distributors in the flooring and construction business• Maintained healthy pipeline by fostering client relationships, offering hardware supplies for construction solutions• Grew business year after year by 100% with final year sales of $2 million• Grew market share with a pull through strategy of converting builders who used our competitors’ products• Designed presentations with customer-specific focus that inspired action and commitment• Demonstrated product functionality at contractor trade shows, client meetings, showroom tours, and home show exhibits• Developed and executed strategy to achieve business results tied to overall sales strategy• Prepared and communicated periodic sales reports outlining competitive market conditionsand product needs• Utilized strategic selling techniques and a "solution vs. price" approach• Investigated and resolved customer issues, ensuring customer satisfaction