• End to End Business Analysis during Implementation for assigned enterprise project while extending to changemanagement during support• To prepare and review Business Requirement Document (BRD) and Functional Requirement Document (FRD)documentation using Use Cases• Conducting Business Analysis planning followed conducting requirement gathering workshops• Worked closely with project stakeholders, Subject Matter Experts and with end business users to understandthe specifications for reengineering for existing application to cater business requirements• Requirement Analysis and its prioritization, solution them while highlighting Key risks areas for the Gapsanalysed during process understanding followed by freezing customization scope• Responsible for story narration to project team, reviewing test cases, conducting UATs, Train the customer endusers and preparing help documents and relevant materials• Managing Integration with other ERPs, HRMS Systems and Android based application

Icertis is the leader in providing enterprise solutions in the Microsoft Cloud. We are one of the few technology companies globally that builds and implements cloud native product and solutions that address specific business needs of enterprises.Manage start to end Sales cycle, Research Analysis, Database Management, Email Marketing, Promotion, advertising via professional networking sites and Mapping Customer IT Infrastructure• Working as a front face of the company and arrange qualified leads for sales team and follow-up with sales team and prospects & customers• Managing business development activities including promotion events and Webinars to generate more leads for company

• Manage customer relationship and customer expectation from delivery stand point• Build an effective and motivated Lead Generation team that will be deployed onclient programs• Constantly improvise and manage a streamlined process which will facilitateefficiency and high productivity in delivering on programs/projects SLAcommitments• Set – up, implement and manage process and documentation that will lead to successfulprogram execution• Ensure quality of deliverables and SLA achievement• Making sales lead generation calls to senior executives (CIO / CTO/ CEO / VP IT) in end user organizations in US in the North American market and in India.• Selling IT products and searching business opportunities for IT companies in US and India.• Having strong product knowledge of various IT Products and latest technologies• Building Database through various sites, Finding Appropriate Titles. Give a brief company details - What does the company does. Updating the contact details with their respective Email Ids and phone numbers.• Responsible for Market research activities globally especially UK/EMEA. • Responsible for preparing market reports for verticals / horizontals. Assisting presales team through research• Proficient in Hoovers, Zoominfo, LinkedIn, Spoke, Google, jigsaw, etc.• Researching the procured data to obtain contact details such as designations, multiple contact names, emails, phone numbers etc.• Creating daily call report, month/quarterly report and updating the dashboards.• Confirming the contact details by calling and also responsible for doing profiling and gathering business intelligence.