Consistently delivers best-in-class customer service throughout the lifecycle of branded content partnerships and campaigns, for both internal and external clients.Supports kick-off-calls with brand clients for alignment on final campaign objectives and expectation management around day-to-day deployment processesCollaborates with internal and external stakeholders throughout campaign delivery to identify and troubleshoot any challenges.Collects and organizes all required brand deliverables, including content guidelines, assets, requirements, and talking points, for delivery to creators via comprehensive campaign briefing materials.Facilitates the processing of all brand and creator agreements with the support of legal, sales, client, and talent teams to ensure accurate incorporation of all campaign terms, deliverables, and requirements.

Ideates detailed campaign strategy aligned with brand briefs and objectives, providing clear rationale, talent recommendations, creative thought starters, and media planning.Monitors relevant industry trends and developments to ensure continuous support for client and sales teams with up-to-date information throughout the partnership process.

Project Management - Lead and assisted day-to-day operations and activities of assigned projects to ensure seamless execution and workflow management.Strategy - Create and enhance both current and new strategic processes for Hypland’s Discord serverEvent Planning - Assist with coordination and execution of activations at live events.Business Development - Support and collaborate with the internal team to develop and maintain project documents, including timelines, internal processes, and deliverables for each campaign.Organization -Keep our project management platform updated, and regularly communicate updates to the team to make sure everyone is up on the latest.Attention to Detail - Work collaboratively with all departments to ensure expectations and deadlines are met.

Strategy — Create new strategic processes between the different phases of FaZe's releases i.e. seeding, marketing, e-commerce, creative ideation.Project Management — Revamp merch department to new Consumer Products processes and items such as mousepads, collectibles, accessories, etc.Administrative Duties — Assist Head of Consumer products with day-to-day needs for projects and objectives.Business Development — Responsible for the coordination and execution of consumer products activations at live events.Leadership Opportunities — Lead and manage new esports and gaming influencers merchandise collections from start to finish.Exploring New Opportunities — Create new streams of revenue for Consumer Products i.e. selling products at LAN events, new core evergreen products, merchandise collections.

Strategic Planning — Optimize merchandising department processes and collaboration various projects with different departments with their respective procedures and systems.Implementation of Strategic Approaches — Strong time management skills with the ability to prioritize and multitask while meeting deadlines. Completion of Long Projects— Manage and execute various project tasks across the organization at FaZe during multiple merchandise campaigns. Coordinating Fulfillments— Preparation of delivering gifting deliverables to the companies’ clients in an organized manner.Communicating with Supervisors, and Peers— Providing key information to supervisors, and coworkers by telephone, in written form, email, or in person.

Managing Competitive Schedule — Created and managed the competitive schedule of upcoming events and programs. Film Analysis — Reviewed assembled films and shows to determine if corrections are necessary and provided feedback Distribution of Information — Coordinate activities between departments, such as news, programming and last-minute changes. Revision and Editing of Documents —Check completed program logs for accuracy and conformance with Supervisors and resolve program log inaccuracies. Research and Curation — Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and resolve problems. Guiding, Directing, and Motivating Co-Workers — Providing guidance and direction to coworkers, including setting performance standards and monitoring performance.Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services.Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Strategic Coordination — Managed activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, or receiving.Performing Administrative Activities — Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.