Mark Walker Email & Phone Number

Vancouver, British Columbia, Canada

• Daily supervision of the Azure infrastructure and app modernization team of architects and consultants to ensure the successful delivery of Cloud Solution Provider (CSP) client projects such as lift-n-shifts, governance plans, landing zones, AVD deployments, and numerous App modernizations.• Continuous scaling, automation, and improvement of business processes across Professional Services depart.• Pre-sales discovery activities, establishing technical partnerships, liaison with Microsoft, daily support of the Sales, PMO, Managed Services (MSP), and leadership teams.

Greater Victoria, British Columbia, Canada

• Successful deliveries of cloud migrations, automation, and innovation projects for several small businesses, and enterprise teams.• Proven results in creating cloud-based roadmaps, business process design, and user adoption initiatives.• Personal experienced with Agile, Kanban, Waterfall, and Dynamic Scheduling methodologies.• Expertise in configuring and using MS Project, Project Online, Azure Boards, Project for the Web, and Planner.• Daily use and effective consulting in Azure and M365 admin, including Azure AD, MS Teams, SharePoint Online, Exchange Online, OneDrive for Business, Dataverse, Power Platform, and Power BI.• Skilled in lean-agile approach, value streams, process mapping, needs assessment, and requirements gathering.• Reputation as motivated and reliable. A people-focused: architect, consultant, and team builder.

Victoria, British Columbia, Canada

Extended skills, and certifications in cloud architecture. I now have more familiarity and hands-on experience with many of the emerging services within M365 and the Azure cloud, including:Best practices: lean-agile approach, well architected framework, zero trust security, modern workspace.Cost management tools: TCO calculator, pricing calculator, cost and billing management, advisor.Tenants, subscriptions, & licensing: Azure AD, M365 Business, and Enterprise plans.Migrations: servers, databases, users, sites, data, mailboxes, apps, and desktops.Automation: GitHub code repositories, PowerShell, logic apps, function apps, CI/CD, DSC, TDD, ARM templates, blueprints.DevOps: WAF, MVP, advisor, monitor, app insights, agile, DevOps organizations, Azure Boards, SDKs, APIs.Security: authentication, RBAC, CA policies, security center/score, Sentinel/XDR, alerts, incidents, (JIT)admin, identity protection, authenticator, MFA, FIDO2 keys, PIM, access reviews, MCAS, Microsoft 365 Defender, DLP, sensitivity labels.Identity Management: Azure AD, hybrid (PHS, PTA, federated), B2B, B2C, SAML, OIDC, group delegations, enterprise apps, managed identities, management groups.IaaS/PaaS services: Compute (vmss, containers, service fabric), Storage (accounts, key vaults, databases- Cosmos DB, SQL databases, managed instances, elastic pools), Messaging (service bus, event hubs/grids, notification hubs), Networking (subnets, peering, NSG/ASG, NICs, PIP, LBs, gateways, ExpressRoute, CDN, traffic manager), Web Applications (service plans, app services, web jobs, API management), Monitoring (service health, activity logs, Azure monitor - metrics, logs, data agents, log analytics/KQL, workbooks, Insights, diagnostic settings, dashboards, alerts).SaaS services: Endpoint Manager, MDM, MAM, WaaS, Windows 10 deployments, M365 enterprise apps, OneDrive, SharePoint Online, Exchange Online, Teams, OneNote, Project Online, Power BI, Power Platform, and Microsoft Graph.

Victoria, Bc, Canada

• Daily supervision, and renewed professional development efforts, for both the IT Infrastructure and Endpoint Management teams and their workloads.• Realigning and development of enterprise-level business processes for both the IT Infrastructure and Endpoint Management workloads to operate with ServiceNow and be in alignment with ITIL standards.• Designed, tested, and deployed the fully automated, Azure and GitHub based, “Infrastructure-as-Code” (IAC) provisioning for the IT Infrastructure team’s entire service catalog (workloads).• Re-architecting the IT Infrastructure team's workloads including the following enterprise-wide services: Active Directory, DNS, DHCP, Network Policy (Radius), VPN, File and Storage, Anti-Malware, Code Repository, Exchange Messaging and SharePoint, Skype for Business Communications, and company mobile phones.• Redesigned and deployed the Endpoint Management team's workloads including the following enterprise-wide services and processes: the upgrade, deployment, security, and access permissions for all enterprise user accounts, workstations, thin client devices, operating systems, software applications, peripherals, printer cartridges, mobile phones, and VoIP endpoint systems.• Designed and re-provisioned the Endpoint Management team’s “Build Room”, “Asset Decommissioning”, and storage facilities; significantly increasing both capacity and turnaround times for all endpoint device-related workloads including build, staging, deployment, and recycling.

Victoria, Bc, Canada

• Managing enterprise IT projects, educating, and architecting on-premises/cloud/hybrid Microsoft-based solutions, as a small consulting firm based in Victoria, Canada.• Expertise in Microsoft’s: Windows Server, Office 365/Power BI, Active Directory, Hyper-V, SharePoint, Exchange, Project, SQL Server, and Business Intelligence (on-premises and cloud-based) stacks.• Expertise in Microsoft Enterprise Project/Portfolio Management, PowerShell, T-SQL, and DAX.• Reputation as motivated and reliable. A people-focused: consultant, educator, and architect.• Delivering world-class technical education online, and in classrooms, to hundreds of IT Pros in different countries.• Regular lecturer at UBC to IT Pros: networking, exchange, server infrastructures, and security.

Head Office In New York, Ny

• Developed Enterprise Project Management (EPM) solutions for PMOs in different countries.• Planned, deployed, configured, and customized EPM systems for numerous enterprise clients.• Delivered world-class training online, and in classrooms, to countless PMs and Portfolio Managers on: PMBOK aligned project and portfolio management techniques.• Expertise in Microsoft’s Enterprise Project Management (EPM) on Project Server and technologies.

Victoria, Bc, Canada

• Managed the local IT services as full-time network and data-center administrator.• Provided ongoing technical support for the sales team, technical trainers, and regional staff.• Maintained relationships with key vendors: Microsoft, Oracle, Lotus, CompTIA, and HDI.• Designed beautiful business solutions, and delivered regular IT education to clients.

Bachelor Environmental Studies (Joint Honors.) – Geography & Man-Environment Studies, Man-Environmental Studies & Geography

Diploma In Fisheries And Wildlife Management - Environmental Science