Moreen Hubert Email & Phone Number

London, Gb

London, England, United Kingdom

Accurx lets healthcare teams and patients seamlessly connect with each other.Through our integrated platform, NHS professionals can manage their patient care and communication. You can use Accurx to:•Send SMS messages and patient questionnaires.•Provide appointment reminders and referrals.•Hold video consultations.•Manage virtual wards, outpatient clinics and follow-up pathways.The user support team is included in user research and product development. They are closest to the people using our product every day.Good support for software is: friendly, responsive and empathetic; provides resolutions, not ticket numbers; and feeds into the rest of the company’s work.

Charing Cross Hospital, London

•Registering samples on Sunquest•Completed training for: enteric, wound and genital swabs, bodily fluids and tissues, antibiotic sensitivity testing•Testing samples using BD Kiestra Laboratory Automation, BD BacTec FX System and BD Phoenix automated identification and susceptibility testing system

New York, New York, United States

•Led a team of 20+ contact tracers in charge of calling newly diagnosed patients of COVID-19 + exposed contacts of diagnosed patients of COVID-19 + non vaccinated NYC inhabitants•Led weekly team meetings and wrote up daily team meeting minutes•Creating training documents, presentations and user-guides/procedures to enhance productivity and work efficiency of my own team and others across the program. (Word/PowerPoint)•Created spreadsheets to monitor contact tracers’ daily performance (Excel)•Dealt with 10+ internal and external databases to retrieve and provide information to my team members and callees•Worked in a fast-paced/high pressure environment: daily average calls of ~1,000+ performed by my team•Assisted team members by answering queries, helping handle difficult calls/situations•Personally placed calls and handled difficult situations while paying special care to callee’s background (e.g. social status, religion, ethnicity, gender)

Northwick Park Hospital, London

•Registering samples on WinPath (UK’s leading Laboratory Information Management System (LIMS))•Completed training for: urines, enteric, wound and genital swabs, bodily fluids and tissues, antibiotic sensitivity testing, mycology•Testing samples using BD Kiestra Laboratory Automation, BD BacTec FX System, A. Menarini Diagnostics Sedimax (semi-automated urine microscopy analyzer), MAST Uri system analyzers (semi-automated laboratory solution for the microbiological analysis of urine samples) and BD Phoenix automated identification and susceptibility testing system•Written Standard Operating Procedures (SOP) on the Inoculation of Primary Culture Media

London, England, United Kingdom

Working at London's busiest tourist attraction, The London Eye, through continuously busy periods all year around allowed me to work capably under pressure and work enthusiastically within a team to ensure high standards of customer service is provided in a timely manner. This role often required communication with guests that speak little or no English, encouraging imaginative methods to overcome the language barrier.

London, England, United Kingdom

Supporting the practical and technical aspects of the science curriculum by preparing, providing, maintaining, organising and managing the resources for healthy, safe and exciting practical activities to be carried out by staff and students.

Bachelor Of Science (Bsc), Biomedical Sciences, General

Modules: Biomedical Science Practical Methods (Histology, Clinical Chemistry, Microbiology and Hematology), Pathophysiology, Immunology.

High School

Activities and Societies: Silver Duke of Edinburgh AwardA-Level: 4 passes in Chemistry, Biology, Mathematics and Philosophy and Ethics.