Cfo / Coo
The Helmet Center Llc
Glendale, Az
Co-owner of a startup pre-owned motorcycle dealership that also services motorcycles and other off-road vehicles, as well as retails parts and accessories in person and via e-sales. Oversee retail sales, finances, customer service, human resources, training and development, payroll, creating/upholding policies and procedures, shipping and receiving, vendor relationships, returns, purchasing goods, and accounting. Generate and analyze monthly, quarterly, and annual financial and sales reports, including profit and loss statements, balance sheet, A/P, A/R, budget forecasting, sales tax liability. Report and pay sales tax liabilities. Supervise up to 10 staff in two store locations. Manage inventory levels via database management software, correct receiving errors and inventory discrepancies, identify damaged products, and investigate missing shipments. Assist customers with purchasing motorcycles, submit lending application to banks for funding, and complete all required documents and signatures for transfer of titles.. Grew company to #1 in Arizona to lead premium motorcycle helmet sales with $1.3M in revenue; Eventually sold other equipment, and established service department in 2018 and became pre-owned motorcycle dealership.Grew from one location to two; eventually merged into one location to increase profitability, merging from a 2,500 square foot building to an 8,000 square foot building. Lead person that controlled the sales, promotion, and customer support for the local racetrack organization.Coordinated the sales and customer support for law enforcement accounts; sale of helmets, helmet communication installations, troubleshooting communication problems, taking payment on accounts, emailing invoice.Update and maintain website, utilizing different platforms and applications, working with different vendors.