Morgan Bates Email & Phone Number

Created the vision for the deployment of analytics for credit unions. This covered a wide array of solutions.Levered the transactional records to create a number of innovative solutions that has been deployed at 30+ credit unions. Created a solution where the CU can identify which members have loans at other institutions based purely on the member.

Manhattan KS

 Created the architecture for sales pursuit of ‘sweet spot’ customer and smaller, more effective sales territories worth several million in increased sales over a three year horizon Improved the contractual conditions for the CivicHR division that improved the cost/sales position by approximately $2 million over the next three years. Created the sales.

 Created the vision for predictive analytics at the company. Developed the requirements, chose the solution, created the implementation architecture, and deployed it successfully. o Was able to find a flaw in the mobility solution that resulted in a $500k return, with no change in value or effort, while still in prototype with Tibco Spotfire. Helped to.

 Served as the primary point of contact for 12 external sales representatives and 35 existing programs, requiring personal attention for electromechanical actuators. Facilitated customer inquires, request for proposals, and all other coomunications that required home office assistance for 10-12 international accounts worth $2 million per year with.

 Served as the primary contact point for the Technical support of the Veritas Digital Subscriber Line for both pre and post technical sales activities for the telecommunications industry. Involved in all stages of product creation to post sales support; product creation, development, quality assurance testing, documentation, customer consultation, and.

 Troubleshot and analyzed the returned merchandise for root cause failure allowing for faster return rates. Created and implemented an MS Access database to track and manage transactions for RMA. Identified $100,000+ lost in the RMA process; returned the money to the business bottom line.

Bs, Political Science

Mba, Accounting