Morgan Beal Email & Phone Number

Overland Park, Kansas, United States

• Managed a range of 4-6 product lines at same time - including the platform’s foundational module that automated promotion processes and had a 94% adoption rate and accounted for $2.6 million in ARR. Functioned as.
• Directed teams of engineers in the execution of major and minor product initiatives; the development of new modules that increased revenue opportunity, the introduction of new functionality that improved customer.
• Developed and maintained knowledge base material for internal stakeholders including Customer Success, Tech Support, and Sales to ensure all necessary parties were educated on existing and new functionality
• Conducted case studies and created assets (resource articles, release notes, video tutorials) for external distribution to prospects and partners
• Spearheaded implementation of company’s two biggest clients - who collectively contributed $196k in ARR - in collaboration with our Head of Customer Success
• Took ownership of the company’s Customer Advisory Board from the CPO which opened up his capacity

Overland Park, Kansas, United States

• Managed install processes and communication with both the customer and their IT providers to deliver a smooth, thorough onboarding experience
• Assisted clients with product questions and trained a variety of user personas with different technology backgrounds and experience to build their confidence in the platform and increase adoption
• Collaborated with Engineering department in deployment processes and helped improve quality assurance by defining initial test plan and formalizing test sets for regression and unit testing

New York, New York, United States

• Helped manage and maintain administrative paperwork for new hires, benefits, PTO
• Collaborated with team members to enhance the AWI Internship Program and recruit candidates for the upcoming semester
• Screened incoming resumes and coordinated interviews between applicants and departments
• Maintained recruitment and employee databases
• Worked with HR team to coordinate office events and meetings

Greater New York City Area

• 1st intern to be offered a paid internship
• Helped develop brand’s image and voice by assisting in the writing of e-commerce product descriptions, homepage editorials, banner ads, blog content, and email campaigns
• Collaborated with cross functional departments on strategic online initiatives to drive sales and meet revenue goals

Lawrence, Kansas Area

• Managed $500 semester budget for expenses incurred in the planning, promoting, and hosting of two pop-up events held on campus at the Pi Beta Phi sorority house
• Generated the most sales of all campus reps for both pop-up events and an online holiday promo code challenge
• Drove business relationships with target brand demographic and executed strong customer services skills
• Actively promoted brand over a 4-month period through strategic visual merchandising, product exposure, and digital marketing

Greater New York City Area

• Won the company intern challenge, generating $13.6k in 48 hours by effectively advertising online promo code (competed against 15 total interns and beat second place winner by $11.6k)
• Prepared weekly analytical reports comparing engagement across 5 social media platforms (Instagram, Twitter, Facebook, Pinterest, Tumblr) to rival companies and constructed innovative marketing strategies to strengthen.
• Assumed role of Social Media Manager during company transition/applicant interviewing and collaborated with cross functional departments to drive sales and meet revenue goals