Morgan Driver Email & Phone Number

Colorado Springs, Co, Us

Administers dealer status accounts for Ford Credit North America (FCNA): -Coordinates foreclosure on defaulted mortgages and remarketing of dealership real estate-Collects and reports high-exposure quarterly dealer watch reports to senior management -Coordinated high balance deficiency collections with the National Recovery Center (NRC). -Performs deficiency collection activity on dealer status accounts, including: asset searches, legal remedies, assignment to outside collection agents-Completes all monthly accounting functions for dealer status and reporting to Financial Analysis -Completes status and credit loss reports for management including relevant BPR information -Collects FCNA Status Reporting for all Business Centers -Completion of assigned sections of the MCRP.

Colorado Springs, Colorado Area

-Analyze and decision consumer credit applications.-Adhere to purchase approval limits and investigation standards. -Sells the benefits of the Company's "Value Proposition" and effectively maintain a consistent purchase policy based on dealer support, liquidation experience, and management direction.-Maintain working knowledge of plans, rates, and programs, to ensure accurate knowledge, efficiency, and productivity within the department.-Develop and maintain strong business relationships with dealership personnel.-Complete al required procedural reviews in a timely manner to identify potential misrepresentation or fraud.-Perform investigations as required-Participate actively in DSA calibration session.-Contact and notify appropriate dealership personnel (F&I Managers, e.g.) of discrepancies to ensure prompt and accurate funding of all contracts. -Support and deploy continuous actions for high levels of dealer, customer, and employee satisfaction.-Act as a catalyst for change and provide the necessary "One Ford" mindset within the organization.

Colorado Springs

-Effectively assess and monitor credit risk/exposure. Develop action plans, follow-up on progress of action plans for assigned dealers through the use of Watch Reports, Early Warning Reports, Dashboards, and Credit Packages in accordance with procedural standards.-Work with Center Operations Manager to identify danger signals and make appropriate recommendations to limit credit exposure to the company and effectively communicate exceptions or critical triggers.-Coordinate, gather, update and maintain formal/informal information and disseminate across the Sales Teams, Business Center, and Central Office organizations through effective use of Sharepoint, eTracker, w:drives, and other system tools.-Initiate Dealer Credit reviews according to procedural guidelines and prepare dealer credit file reviews/requests in a timely manner including reviewing documentation against credit requests/renewals and applying due diligence in the following: UCC filing, searches and validations, Good Standing Certifications, etc. -Prepare dealer requests for mortgages, construction loans, facility loans, capital loans, revolving lines of credit, etc. -Ensure compliance with all policies and procedures to achieve compliant rating on Daily Review Guide, Operation Reviews, CSAs, and GAC Operation Reviews. -Support and implement Six Sigma initiatives.

United States

Hotel/Lodging/Resort Shops--Brands Experience: Hilton Brands, Radisson Hotel Group, Welk Resorts, InterContinental Hotels Group (IHG), Global Hyatt, Garden District Hotels NOLA, Viceroy Hotels & Resorts, Host Hotels & Resorts, Drury Hotels Company, LLC, Iron Mountain Hot Springs, Marriott International, Sentral (formerly Daydream), Kampgrounds of America (KOA), Wyndham Hotel GroupFine Dining/Restaurant/Drive-Thru Shops--Brand Experience: Village Inn, Viewhouse, Panzano, Texas Roadhouse, Pint Bros Alehouse, The Lockwood, Famous Dave’s, North County, Twin Peaks, Bubba’s 33, STK, La Loma, Rib & Chop House, IHOP, Raising Cane’s, Arby’s, Sonic, Sierra Restaurant, Del Taco, Fat Shack, True Food Kitchen, Kona Grill, Hops & Drops, Champs Chicken, Freddy’s, Cheba Hut, Barcelona Wine Bar, Applebee’s, North Italia, Bartaco, Officer’s Club, Firehouse Subs, Rudy’s BBQ, Urban Egg, Terminal Bar, Salsa Brava Amusement Parks/Theaters/Entertainment-Brand Experience: Denver Museum of Nature and Science, Boondocks Family Fun Center, Cinemark Holdings, Inc., AMC Theaters, Water World Spa Visits-Brand Experience: Elements Massage Retail Shops -Brand Experience: Bath & Body Works, Express, Pier One Imports, Albertson’s, Bed, Bath, and Beyond, Rozie, Yankee Candle, Altar’d StateHome/Auto Services-Brand Experience: College Hunks Hauling Junk, Mister Car Wash, Tide Dry Cleaners, Republic Parking-Valet, 1-800-GOT-JUNKApartments-Brand Experience: Village at Westmeadow, Cheyenne Crest

Colorado Springs, Colorado Area

-Build and maintain effective relationships within Dealer Credit, Sales Teams, and other Center teams.-Effectively assess and monitor credit risk/exposure, develop action plans, follow-up on progress of action plans for assigned dealers through the use of Watch Reports, Early Warning Reports, Dashboards, and Credit Packages in accordance with procedural standards.-Work with Dealer Credit Supervisor to identify danger signals and make appropriate recommendations to limit credit exposure to the company and effectively communicate exceptions or critical triggers. -Coordinate, gather, update and maintain formal/informal information and disseminate across the sales teams, business center and central office organizations through effective use of erooms, etracker, w:drives, and other system tools. Ensure integrity across all systems and processes.-Initiate dealer credit reviews according to procedural guidelines and prepare dealer credit file reviews/requests in a timely manner while working with team. Review documentation against credit requests/ renewals and apply due diligence in the following: UCC filing, searches and validations, Good Standing Certifications, etc.-Ensure compliance with all policies and procedures to achieve compliant rating on Daily Review Guide, Operation Reviews, CSAs, and GAC Operation Reviews. -Support and implement Six Sigma initiatives and achieve Green Belt certification.

Colorado Springs, Co

-Key facilitator working with internal and external customers to ensure timely and accurate purchasing standards delivering "Best in Class" Dealer Satisfaction.-Analyze and decision consumer credit offerings.-Drive a culture which ensures a sales mindset is maintained at the Business Center.-Sell the benefits of the Company's "Value Proposition" and effectively maintain a consistent purchase policy based on dealer support, liquidation experience, and management direction.-Maintain working knowledge of plans, rates, and programs to ensure accurate knowledge, efficiency, and productivity within the department.-Develop and maintain strong business relationships with dealership personnel.-Support internal and external sales as required in order to complement Territory sales activities.-Support and deploy continuous actions for high levels of dealer, customer, and employee satisfaction.-Act as a catalyst for change and provide the necessary "One Ford" mindset within the organization.-Monitor Dealer Service Analysts (DSA)s performance to ensure adherence to performance standards.-Conduct DSA calibration meetings.-Complete all required procedural reviews in a timely manner to identify potential misrepresentation or fraud.-Monitor employee activity using CentreVu, NICE, and Empower applications.-Oversee credit investigations (provide training and feedback to investigators) and perform investigations as required.-Train, supervise, and develop a team of DSAs.-Coach and counsel employees.-Develop appropriate training plans and ensure training is available and delivered to assigned employees.-Support and implement all Six Sigma initiatives.-Hold regular career development sessions with assigned employees and work to develop areas of need. -Support diversity initiatives.

Bachelor’S Degree, International Business, Double Minor: Finance And Marketing

Associate Of Arts - Aa, Dance