- Assisted in organizing plant related workshops and community events to educate customers on sustainable gardening practices.- Processed customer transactions, handled returns, and answered inquiries regarding product availability and special orders.- Collaborated with team members to set up seasonal displays and promotions, boosting sales through effective visual merchandising.

- Took and accurately entered customer orders into the POS system, ensuring special dietary requests or allergies were properly communicated to the kitchen.- Trained new serving staff, helping them learn menu items, proper service techniques, and restaurant procedures.- Collaborated with kitchen staff and bartenders to ensure smooth service, communicating effectively during busy periods to minimize delays.- Developed strong customer service and conflict resolution skills, effectively managing difficult situations and complaints to ensure a positive guest experience.