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Morgan Malemo Email & Phone Number

Transcriptionist @ Chorus Call Australia | Customer Service Specialist | Data Entry Specialist | Virtual Assistant | Admin Support at Chorus Call Australia
Location: Nairobi County, Kenya 10 work roles 5 schools
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Role
Transcriptionist @ Chorus Call Australia | Customer Service Specialist | Data Entry Specialist | Virtual Assistant | Admin Support
Location
Nairobi County, Kenya
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Morgan Malemo is listed as Transcriptionist @ Chorus Call Australia | Customer Service Specialist | Data Entry Specialist | Virtual Assistant | Admin Support at Chorus Call Australia, a with 15 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Morgan Malemo.

Morgan Malemo previously worked as Transcriptionist at Chorus Call Australia and Quality Assurance Specialist at Cloudfactory. Morgan Malemo holds Bachelor Of Science, Agribussiness Management & Enterprise Development, Bachelor'S Degree from Jomo Kenyatta University Of Agriculture And Technology.

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Chorus Call Australia

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About Morgan Malemo

At Chorus Call Australia, my transcription proficiency ensures stakeholders can confidently navigate corporate financial landscapes. Our team's dedication to producing precise transcripts aids in delivering valuable insights from earnings calls, a reflection of our unwavering commitment to detail and clarity. With a Bachelor of Science in Agribusiness Management and training in computer technology, my educational background underpins my meticulous approach to data handling.My work at CloudFactory as a Quality Assurance Specialist embodies a passion for excellence and continuous improvement. Contributing to AI advancements through data annotation, we've enhanced machine learning models, bolstering their efficiency. My skill development, honed in remote teamwork settings, powers our collective efforts to elevate AI systems and deliver superior lockbox processing services.

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Chorus Call Australia
Chorus Call Australia
Transcriptionist @ Chorus Call Australia | Customer Service Specialist | Data Entry Specialist | Virtual Assistant | Admin Support
australia
Employees
15
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10 roles

Morgan Malemo work experience

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Transcriptionist

Current

I work as a transcriptionist at Chorus Call Australia, specializing in producing accurate and detailed transcriptions of corporate earnings calls. By focusing on capturing key financial data, management discussions, and analyst Q&A sessions with precision, I ensure stakeholders receive clear and reliable insights into company performance. My work supports finance teams and investors in making informed decisions through timely and organized transcripts.

Jan 2021 - Present

Quality Assurance Specialist

Nairobi County, Kenya

As a Lockbox Quality Assurance Specialist, my responsibilities included ensuring the accuracy and efficiency of lockbox processing operations. This involved conducting quality control checks, verifying data accuracy, handling exceptions, and contributing to process improvements. I also provided training, maintained compliance with regulations, collaborated with other departments, and focused on customer satisfaction. Additionally, I assisted in audits, stayed updated on industry trends, and prioritized confidentiality in handling sensitive information. My role was crucial in upholding high-quality standards and minimizing errors in lockbox services.

Jun 2023 - Oct 2024

Data Annotator

Nairobi County, Kenya

In my role as a Data Annotator at CloudFactory, I meticulously labelled and categorized data to enhance machine learning models. By applying relevant tags to various data types, I played a crucial role in improving the accuracy and efficiency of AI systems.

Dec 2022 - Aug 2024

Lockbox Data Indexing Associate

Nairobi County, Kenya

Tasked with the responsibility of accurately and efficiently inputting financial data into the Company's Financial system. Key roles include.- Ensuring that vendor invoices and expense reports are properly processed and recorded.- Verifying that invoices and expenses are correctly coded and entered into the system.- Matching invoices with purchase orders and receiving reports.- Resolving discrepancies and discrepancies with vendors and internal departments.- Reconciling vendor statements and researching any discrepancies.- Processing and tracking payments to vendors.- Filing and maintaining records of processed transactions.- Assisting with the preparation of financial reports and audits.

Sep 2022 - Jul 2024

Legal Transcriptionist

Legalproofs

London, England, United Kingdom

Working at Legal Proofs was a great experience and here are a few of my then key duties and responsibilities;- Transcribed audio recordings and maintained accurate written records.- Proofread and edited transcripts for accuracy, clarity, and formatting.- Listened attentively to various audio materials, including interviews, meetings, and dictations.- Utilized transcription software and equipment to enhance productivity and quality.- Identified and notated speaker changes and background noises as necessary.- Maintained confidentiality and ensured the security of sensitive information.- Prioritized tasks and managed time effectively to meet deadlines.- Adapted to different accents, dialects, and speech patterns for accurate transcription.- Researched unfamiliar terms, acronyms, or technical jargon to ensure correct transcription.- Communicated with clients or team members to clarify ambiguous or unclear content.- Archived and organized completed transcripts for future reference.- Collaborated with colleagues and supervisors to improve transcription processes.- Stayed updated on industry trends and best practices for transcription services.- Conducted regular self-assessments to enhance typing speed and accuracy.- Provided feedback and suggestions for improving audio recording quality, when possible.

Aug 2021 - Dec 2023

English Transcriptionist

Boston, New York, United States

As an English Transcriptionist, I transcribed a wide range of audio and video files into clear, accurate written documents. My work included transcribing meetings, interviews, podcasts, webinars, and other recordings across various industries. I ensured all transcripts were delivered with a high level of precision and within deadlines, paying close attention to details like punctuation, grammar, and formatting. Additionally, I maintained confidentiality and handled sensitive information with professionalism and care. My role required excellent listening skills, fast typing, and a strong grasp of language and context to capture every detail accurately.

Nov 2019 - Jul 2023

Quality Assurance Transcriptionist

New York, United States

As a quality assurance transcriptionist, I specialized in reviewing and ensuring the accuracy, consistency, and completeness of transcribed documents. My role involved meticulously checking for errors in grammar, punctuation, and formatting while adhering to specific style guides and client requirements. With a sharp eye for detail and a commitment to delivering high-quality work, I ensured that all transcripts met the highest standards of clarity and precision. My expertise contributed to producing flawless, professional documents that maintained the integrity of the original content.

Aug 2017 - Oct 2020

Data Researcher

Grow Biointensive Centre Of Kenya

Thika, Kenya

As a Data Researcher, my responsibilities involved gathering, analyzing, and interpreting data to provide valuable insights and support decision-making within the organization. This role required combining strong analytical skills with a deep understanding of data sources, tools, and techniques.Key Responsibilities:1. Data Collection: I gathered data from various sources, such as databases, APIs, web scraping, surveys, and more, ensuring data quality and integrity through validation and cleansing processes.2. Data Analysis: I utilized statistical and data analysis tools (e.g., Python, R, Excel) to explore datasets, identify trends, patterns, and anomalies, and extracted meaningful insights.3. Hypothesis Testing: I formulated hypotheses and conducted A/B tests or other statistical tests to validate findings and make data-driven decisions.4. Data Visualization: I created compelling visualizations (charts, graphs, dashboards) to effectively communicate findings to stakeholders, making complex data accessible.5. Predictive Modeling: I built predictive models using machine learning techniques to forecast future trends, customer behavior, or business outcomes.6. Data Interpretation: I translated data findings into actionable recommendations for business improvements, strategies, or optimizations.7. Data Reporting: I prepared regular reports and presentations to share insights with stakeholders, including management, executives, and teams across the organization.8. Data Governance: I ensured data security, compliance with regulations (e.g., GDPR), and maintained data documentation.9. Continuous Learning: I stayed updated on the latest data analysis tools, technologies, and industry best practices to improve my data research capabilities.

Jan 2017 - Aug 2020

Captioner

Austin, Texas, United States

Conversion of speech to text and addition of Closed Captions/Subtitles to both audio and video files.

May 2015 - Jul 2020

Transcriptionist

Austin, Texas, United States

As an independent transcriptionist, my role was to edit pre-transcripts from the Rev's speech recognition machine to meet 100% accuracy levels as was expected by their clients.

Feb 2015 - Jul 2020
Team & coworkers

Colleagues at Chorus Call Australia

Other employees you can reach at choruscall.com.au. View company contacts for 15 employees →

5 education records

Morgan Malemo education

Bachelor Of Science, Agribussiness Management & Enterprise Development, Bachelor'S Degree

My deep dive into agribusiness management and enterprise development was a transformative experience. I gained a comprehensive.

Professional Course, Accounting And Business/Management, Cpa Professional Certificate

I studied Certified Public Accounting (CPA) with enthusiasm, covering financial accounting, auditing, taxation, and ethics. Explored.

Certificate, Computer Technology/Computer Systems Technology

Power Learn Project

Professional Certificate, Virtual Assistant

Alx Africa

High School Diploma, Kenya Certificate Of Secondary Education

Bungoma High School
FAQ

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What company does Morgan Malemo work for?

Morgan Malemo works for Chorus Call Australia.

What is Morgan Malemo's role at Chorus Call Australia?

Morgan Malemo is listed as Transcriptionist @ Chorus Call Australia | Customer Service Specialist | Data Entry Specialist | Virtual Assistant | Admin Support at Chorus Call Australia.

Where is Morgan Malemo based?

Morgan Malemo is based in Nairobi County, Kenya while working with Chorus Call Australia.

What companies has Morgan Malemo worked for?

Morgan Malemo has worked for Chorus Call Australia, Cloudfactory, Legalproofs, 3Play Media, and Verbit.Ai.

Who are Morgan Malemo's colleagues at Chorus Call Australia?

Morgan Malemo's colleagues at Chorus Call Australia include Phillip Wing, Rachel Grady, Tianshu (Chester) Shi, Sian Glover, and Jodie Bromirski.

How can I contact Morgan Malemo?

You can use AeroLeads to view verified contact signals for Morgan Malemo at Chorus Call Australia, including work email, phone, and LinkedIn data when available.

What schools did Morgan Malemo attend?

Morgan Malemo holds Bachelor Of Science, Agribussiness Management & Enterprise Development, Bachelor'S Degree from Jomo Kenyatta University Of Agriculture And Technology.

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