Dedicated professional with supervisory and conflict-management experience, primarily within the lodging and F&B industry. With nearly 20 years of customer service background and hospitality experience, I am capable of quickly assessing and acclimating to thrive in any situation or surrounding. I am a highly motivated team player with a high regard for guest satisfaction. In addition, a resourceful team leader with a focus on employee satisfaction and uncompromising emphasis on attention to detail.I enjoy engaging and working with a wide spectrum of people whether the interaction is overcoming obstacles, recognizing opportunities, or managing a new inquiry. I am always looking to further refine and acquire new skills, from others that can help enhance my career development and achieve my professional goals.