Morgan Phillips Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Produce technical documentation, innovation and grant proposals

London, England, United Kingdom

Key Tasks:- Manage implementation tasks for Push to Customs (P2C) projects- Coordinate kick off meeting and weekly project status meetings with stakeholders- Define data to be sent/received in the interface with the Airline and the Immigration/Customs Authority- Raise and track internal tasks for creation of interface message, security permissions and message publication - Create and manage business rules in test and production system- Prepare progress reports for Airline and Immigration Authority- Manage testing phase activities- Coordinate production system implementation- Manage customer billing and project budget

Amadeus London, Heathrow

Responsible for deployment of Amadeus Altea Flight Management suite for global airlines.Key Tasks• Consult with customers to capture business requirements and translate to system implementation processes• Redesign customer business processes to maximise efficiencies and investment value• Identify business process and technical gaps, propose workarounds and/or manage change requests• Collaborate with Airline performance engineers to implement flight safety critical data• Deliver training, brief Airline project teams and manage system and data handover• Develop tools, processes, procedures and training packages for post implementation support

Amadeus London, Heathrow

Responsible for Amadeus Altea Flight Management product development.Key Tasks• Capture, manage and trace business processes and requirements from project stakeholders• Facilitate requirements and business workshops, defect reviews, risk and mitigation workshops• Business process redesign to maximise value of customers systems investment and improve performance• Participate in planning sessions to determine the product vision and plan priority of deliveries• Guide and lead Product Definition teams, mentor junior analysts

Melbourne, Australia

- Joined Unisys IT graduate program in 1997 - Worked in multiple roles on many different projects and industries- Business analysis / requirements management- Analyst / Programmer = C++, Java, shell scripting- Oracle Database Administrator- UNIX systems administrator- Testing team lead