· Responsible for the management of 20 part time and full-time staff members · Interact daily and quickly with customers to take daily orders, company luncheons and catering orders · Train new hires to meet company policies, standards, and procedures · Bi-weekly ordering with various vendors to keep inventory and fresh products and produce · Preparing and cooking food to industry standards such as safe serve and food allergen awareness· Handling nightly cash drops and payouts to vendors

· Built and manage start-up Property Management business’ Facebook Page by sharing updates and promoting services · Worked closely with third-party Graphic Designer to create logo· Secured a sponsorship deal to place logo on 600 shirts for local martial arts event

· Responsible for the management of 43 Housekeeping and Laundry staff, weekly scheduling, payroll, timecard approval, incident reports, and performance management · Inspect 50 rooms per shift to ensure quality standards are met· Collaborate with the HR Director to source candidates, conduct interviews, and train new hires on specific responsibilities, policies, and procedures· Participate in high-level weekly meetings with the Laundry Director and Hotel General Manager to discuss guest reviews, payroll, and performance issues· Co-lead monthly staff meetings with the Laundry Director to discuss issues and procedural changes· Consistently conceptualize and implement new procedures to promote efficiencies and cost-savings · Managed initiative to disposed of 10,000 towels and replace with new towels that meet Forbes standards, created checklists to ensure all towels were properly disposed of· Document and order weekly inventory totaling an average of $12,000 per month· Interact with guests regularly and quickly delegate service request to appropriate staff person

· Supervised an average of 12 housekeeping personnel handling up to 2300 lbs. of laundry per day· Ensured that daily chores were completed, and spa and guest rooms always had enough robes and towels· Communicated with spa personal, housekeeping, food and beverage on linen or towel needs

· Oversaw a prevalent sailing program comprised of 130+ youth students and directly managed eight staff members including Assistant and Lead Sailing Coaches· Responsible for monitoring staff performance, weekly staff scheduling, reviewing and approving lesson plans, guiding staff to appropriately handle incidents, and discussing high-achieving students· Interviewed, assessed level of competency, and trained new coaches transferred from differing Yacht Clubs· Regularly communicated with parents via email, text, and phone calls to discuss on-site incident, noteworthy accomplishments, or program updates/changes· Played an instrumental role in organizing multiple events with up to 160 attendees such as Parent/Student Orientation Night, weekly Cookout Fundraisers, Junior Auction Night, and the Junior Regatta · Coordinated with multiple third parties to ensure seamless execution of events, distributed invitations, solicited donations from local businesses, planned menu, scheduling event staff, and monitored and adhered to allocated budget· Managed the Yacht Club’s private Facebook Page by sharing event information, photos of students, flyers, and scheduling changes · Interacted daily with Yacht Club leaders to provide recap of day · Wrote and sent weekly Newsletter via email to over 100 recipients

· Taught boat safety, sailing methods and theory to up to 20 youth students · Developed and followed lesson plans that included drills and activities· Communicated with students’ parents on progress, incidents, or other important information

· Work closely with Lead Coaches to plan lessons and manage, and teach students sailing with a focus on safety