Morgan Sharp Email & Phone Number

With a Postgraduate Certificate in Neuroimaging for Clinical & Cognitive Neuroscience from The University of Manchester and a Bachelor of Science in Psychology from Teesside University, I've honed my analytical skills to deliver exceptional customer service at Lowell. In my current role, I manage financial situations and streamline operations through proficient use of Office 365, demonstrating strong competencies in data and financial analysis alongside account management.At Lowell, our team successfully collaborated with debt management companies to resolve financial issues, reflecting my commitment to problem-solving and client satisfaction. Leveraging these experiences, I aim to contribute to our organisation's culture with diverse perspectives and a dedication to efficiency and empathy, ensuring customer satisfaction remains at the heart of our service delivery.

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  Customer Service Representative

  Lowell

  Mar 2023 - Present - Salford, England, United Kingdom

  In my role at Lowell, I successfully managed customer financial situations by collaborating with debt management companies to achieve resolutions. Utilising Office 365, I efficiently collated and organized customer information to enhance productivity and customer satisfaction.• Collaborated with debt management companies to resolve customer financial issues• Utilized Office 365 to streamline information collation and organization